News for Wednesday, April 25th, 2018, 3:28 PM CDT
Late October, BY 547


General Updates -- April 19, 7:32 PM
Endless Journey Bank Storage Update -- April 16, 2:15 PM
Origin, Baja, and Izumo Storage Update -- April 14, 7:27 PM
Ter Mur Raffle House Winners -- April 12, 8:25 PM
Endless Journey & Storage -- April 11, 9:59 PM

General Updates

Submitted by UO_Herald on April 19, 2018 at 7:32 PM CDT
UO Community News

Originally posted April 19, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

The Endless Journey limited bank storage has been published to all shards. As stated earlier we will be making additional changes in the near future to complete the system.

All but 2 of the winners of the Human/Gargoyle houses in Ter Mur have been claimed and I would once again like to congratulate those winners.

Below is a list of the actions and the numbers of people we have banned since the first of April.

4/1-4/8
12 disruptive behavior
18 macroers
14 multiboxers
12 solicitation

4/9 – 4/15
14 macroers
7 solicitation
6 disruptive behavior

Mesanna



[Discuss This Article]
Endless Journey Bank Storage Update

Submitted by UO_Herald on April 16, 2018 at 2:15 PM CDT
UO Customer Service

Originally posted April 16, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

As stated last week we will be publishing Endless Journey limited bank box storage today 4/16/2018 by approx 3 pm ET. All Endless Journey accounts will receive a base amount of 20 items ( bank expansions can increase the max item count to 28). Any account over the max limit will be able to view their full banks but will not be able to remove any items at this time. In the near future we will be adding the ability to remove items from the bank that are over the set max limit. Please check it out and give us your feedback, if all goes well we will be putting this out to Origin tomorrow and WW by Wednesday.

UO Team



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Origin, Baja, and Izumo Storage Update

Submitted by UO_Herald on April 14, 2018 at 7:27 PM CDT
UO Customer Service

Originally posted April 17, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

We will be bringing down Origin, Baja, and Izumo at approx. 1 pm ET today 4/17/18 for the Endless Journey Bank Storage update. The shards should only be down for approx an hour.

UO Team



[Discuss This Article]
Ter Mur Raffle House Winners

Submitted by UO_Herald on April 12, 2018 at 8:25 PM CDT
UO Community News

Originally posted April 12, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

We would like to congratulate the winners of raffle for the houses in Ter Mur. Please note these are not grandfathered houses. Below is a list of the shard and character names of the winners.

Legends – Styx
Baja – Carrick
Hokuto – RAVE
Formosa – Flaps el Unic
Izumo – Yasuo
Mizuho – Mercury
Asuka – Keib-Wan

Thank you in advance and have a great day in Britannia!
Mesanna



[Discuss This Article]
Endless Journey & Storage

Submitted by UO_Herald on April 11, 2018 at 9:59 PM CDT
UO Community News

Originally posted April 11, 2018 by UO Dev Team on the UO Herald:

Greetings,

We would like to update you on storage options that will become available for Endless Journey accounts. All Endless Journey accounts will have access to their bank box providing a reduced amount of secure storage. Former Veteran accounts that return as Endless Journey accounts that have more items than the reduced limit allows will be able to view the contents of the bank, but will not be able to remove any items at this time. We are working on ways to provide access to these items and will update you as these options become available. We hope to have these changes live on Test Center sometime next week, and deployed World Wide as soon as testing permits. Remember you can gain access to all the items in your bank by subscribing at any time.

Endless Journey has brought a new era to Ultima Online and we appreciate your continued patience and feedback while we fine tune the experience to best meet everyone’s needs.

Thank you and see you in Britannia,
UO Team



[Discuss This Article]
The Town Cryer

Submitted by UO_Herald on April 11, 2018 at 9:53 PM CDT
BNN

Originally posted April 11, 2018 by UO Dev Team on the UO Herald:

The Town Cryer is a valuable tool that allows City Governors and Guild Leaders to communicate news to the citizens of the realm. To celebrate the Town Cryer we are happy to share Ink Slinger:

Ink Slinger
by EM Malachi

The magic quill transcribed faster than any human, and the dancing feather point left the ink dry and the page slightly warm. Bundor Bard skimmed a final time for mistakes before adding the paper to the pile. He handed the full bundle of The Town Cryer off to a courier. “Get these to West Britain immediately.”

Bundor had nearly finished editing a retrospective on the Time Between Crowns, when Lady Machiavelli recalled into his office. She unceremoniously dropped a bag of mismatched pages on his desk. “A brief summary of the Governors’ Meeting, the Yew farm report, an interview with a goblin, and my letter of resignation.”

“Good lady, you cannot quit. We would be lost without your keen observations. Please do stay.”

“Flattery will only get you so far, Bundor. I’ve already visited two other cities before breakfast. We need more people.”

“I have a plan for that. I hired someone to cover the beat in each town, and the guilds can report on themselves. This will let the rest of us focus on whatever the next crisis is.”

Lady Machiavelli pulled her resignation letter and a cranberry muffin out of her bag. “I’ll mull things over during my next interview. A mayor is discussing his sixty-point plan for Cove. Should be plenty of dead time.”

“That’s all I ask.”

“And I would hate for someone else to get the story before I do.”

As Lady Machiavelli wandered off to finish her late breakfast, Bundor looked at the pile of edits before him. These were interesting times. Smiling, he pulled out a fresh quill and started a new piece, The Endless Journey.



[Discuss This Article]
Town Cryer Quests

Submitted by UO_Herald on April 10, 2018 at 1:02 PM CDT
UO Customer Service

Originally posted April 10, 2018 by UO Dev Team on the UO Herald:

We have corrected an issue preventing redemption of rewards from the dungeon related quests from the Town Cryer. Players who have completed these quests should visit the last NPC in the quest and approach them to redeem their reward. All shards have been published, with the exception of Oceania which will receive the fix following their next scheduled maintenance.



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Moonglow Zoo

Submitted by UO_Herald on April 6, 2018 at 8:06 PM CDT
UO Customer Service

Originally posted April 6, 2018 by UO Dev Team on the UO Herald:

The Moonglow Zoo will temporarily cease accepting donations while we resolve an issue. The Zoo will begin accepting donations following each shard’s normal maintenance.



[Discuss This Article]
Endless Journey is Here

Submitted by UO_Herald on April 5, 2018 at 7:04 PM CDT
UO Publishes

Originally posted April 5, 2018 by UO Dev Team on the UO Herald:

Greetings,

Publish 99 has been deployed World Wide, introducing a host of new features – most notably Endless Journey!

The transition for closed accounts to Endless Journey accounts has begun and will continue until all accounts have been processed. We appreciate your patience as we work through this process. You will not be able to login until the account has been processed.

Update 4/5/2018 6:00pm ET: The account transition process is continuing. Based on current processing rates we expect this process to take as long as the next 48 hours to complete. We will update this post when the process has fully completed. Thank you for your continued patience while we work through this process.

We look forward to your feedback, and welcome new and returning players back to Britannia! Be sure to check out the forums for the latest conversation on all things Ultima Online.

The raffle stones for the Human & Gargoyle Abyss houses that have been available on select shards will be removed today. We will be announcing the winners on Monday! Good luck!

Please also note that Vendor Search on Origin, Izumo & Baja will not populate properly until vendor owners opt-in/opt-out or those shards go through their next regularly scheduled maintenance.

See you in Britannia,
UO Team



[Discuss This Article]
New Ultima Store Item: Deluxe Starter Pack

Submitted by UO_Herald on April 5, 2018 at 6:51 PM CDT
UO Customer Service

Originally posted April 4, 2018 by UO Dev Team on the UO Herald:

Looking to jump start your Endless Journey in Britannia?  The Deluxe Starter Pack is the perfect way to get right into the action!  Available from the Ultima Store, the Deluxe Starter pack includes,

  • A Runic Atlas (a high capacity runebook) that comes pre-loaded with recall runes to Britannia’s Vaults, Banks, and Points of Interest
  • A Runic Hunter’s Atlas that allows recalling to a variety of hunting grounds friendly to the training adventurer, complete with location descriptions and tips
  • A full complement of full spellbooks for all magic schools including Bushido, Chivalry, Magery, Mysticism, Necromancy, and Ninjitsu
  • A Token of Skill Alacrity that allows you and your party members to experience an increased rate of skill gain for an entire week.  This token is bound to the character that purchases it.
  • A Deluxe Journeyman’s Armor token that outfits the adventurer in a starter set of human/elf or gargish leather armor providing 70% in all resists, +15 Hit Points, +17 Mana, +17 Stamina, +30 Lower Mana Cost, +6 Hit Point Regeneration, +6 Mana Regeneration, +10 Stamina Regeneration, +5 Strength, +5 Dexterity, +5 Intelligence, and 100% Lower Reagent Cost
  • A Community Collection Point Award token that can be redeemed at the Moonglow Zoo, Vesper Museum, or Britain Library for 500,000 points
  • A Dungeon Point Award Point Token that can be redeemed for 100 Blackthorn Dungeon points, 1000 Dungeon Crystal Points of Despise, and 1000 Covetous Points
  • A direct deposit of 100,000 gold into your currency account
  • All items are account and shard bound.



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Spring Has Sprung! A Special Gift For You!

Submitted by UO_Herald on April 4, 2018 at 8:25 PM CDT
UO Community News

Originally posted April 4, 2018 by UO Dev Team on the UO Herald:

Greetings,

To celebrate the dawn of the season of rebirth an “Enchanted Wheelbarrow” can be claimed on all shards after 2pm ET on April 5, 2018 by veteran accounts for the next 5 days by visiting the Britain Commons and using the genie statue. Enjoy! The genie statues will be placed manually, so please allow some time for placement before visiting the commons. Happy Spring!

Enchanted Wheelbarrow



[Discuss This Article]
Account Center Downtime

Submitted by UO_Herald on April 3, 2018 at 6:12 PM CDT
UO Customer Service

Originally posted April 3, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

The Account Center will be down Wednesday, April 4, 2018 at 10am ET for updates. We expect this downtime to last approximately 2 hours. This is in addition to scheduled downtime on Thursday while we have the shards down publishing Endless Journey. Please note this does not mean Endless Journey will be activate on Wednesday. Endless Journey will not be active until Publish 99 is deployed world wide.

I would also like to take this time to warn everyone that we will be actioning accounts that are caught scripting and/or multiboxing. We are not going to be giving out any warnings for this if you are caught. We are also going to be posting monthly the number of accounts that were actioned due to illegal program use, macroing, or harassment/disruptive behavior.

Thank you in advance for your patience with us while we get the Account Center and the shards updated tomorrow and Thursday.

Mesanna



[Discuss This Article]
Publish 99 Update

Submitted by UO_Herald on April 2, 2018 at 6:04 PM CDT
UO Publishes

Originally posted April 2, 2018 by UO Dev Team on the UO Herald:

Greetings,

Origin, Izumo & Baja will be brought down by 11:00am ET on April 3, 2018 for an update to Publish 99. Please see the publish notes for the latest updates.

We anticipate Publish 99 will be going World Wide on April 5, 2018. This update will be done manually, and not during regularly scheduled maintenance. Regularly scheduled maintenance for all shards will be cancelled beginning on April 5th and will resume on April 6th. Shut messages will commence at 10:00am ET and shards will be brought down at 10:30am ET. We anticipate the downtime will last approximately 3 hours. Keep an eye on UO.com for updates on publish status.

Beginning at 10am on April 5, 2018 the Account Center will be brought down in preparation for Publish 99. The account center will return at the time Publish 99 is released world wide.

Please also note that when Publish 99 goes World Wide the rewards available from the 20th Anniversary Elemental Titan arc will no longer be available to claim.

See you in Britannia,
UO Team



[Discuss This Article]
UO Store down for Baja, Origin and Izumo

Submitted by UO_Herald on March 31, 2018 at 6:00 PM CDT
UO Customer Service

Originally posted March 31, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

Due to an issue with the UO Store on Baja, Origin and Izumo the store will be down until approx Tuesday April 3rd. If we are able to get the fix for this issue out earlier we will let you know as soon as possible.

Thank you for your patience.
Mesanna



[Discuss This Article]
All Accounts Upgraded through Stygian Abyss

Submitted by UO_Herald on March 29, 2018 at 5:57 PM CDT
UO Customer Service

Originally posted March 29, 2018 by UO Dev Team on the UO Herald:

We are happy to announce that all accounts have received complimentary access to Stygian Abyss! Stygian Abyss introduced tons of new content and features including Gargoyles as a playable race, the expansive Stygian Abyss, Imbuing, Mysticism, Throwing, and more! Enjoy!

Publish 99 Comes to Origin, Izumo & Baja

Submitted by UO_Herald on March 28, 2018 at 5:53 PM CDT
UO Publishes

Originally posted March 28, 2018 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce Publish 99 will be deployed to Origin, Izumo, and Baja occurring after 1:00pm ET March 29, 2018. We will be manually taking down these shards at approximately 12:30pm ET. This release only includes the following features,

  • Towncrier update & related quests
  • Global Chat (Please note this feature will require a database update and will not be immediately available when shards are back online)
  • Miscellaneous bug fixes

Endless Journey access will not be available until Publish 99 is deployed world wide.

While Origin, Izumo and Baja are being updated Vendor Search, Character Transfer, and Housing will be unavailable on all shards for approximately 2 hours. Following the release of Publish 99 to Origin, Izumo, and Baja characters will not be able to transfer to or from shards not updated to Publish 99.

The latest client patch will be mandatory, so please be sure to patch up before logging in to any shard.

You can read the full patch notes here, and we look forward to your feedback and discussion on the forums.

See you in Britannia,
UO Team



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Ultima Online Newsletter (March 2018)

Submitted by UO_Herald on March 27, 2018 at 5:37 PM CDT

Update March 2018 View in browser
14 DAY FREE TRIAL
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site

 

Producer Notes

Greetings everyone,

The second part of Endless Journey is now on TC1.  Please check out the updated notes in the Wiki.  Special thanks to everyone who has helped test the restrictions, your feedback is really important!  Please join the conversation on our UO.com forums or send in your feedback!  We are looking at a world wide release of Publish 99 in the beginning of April  depending on how smoothly things go with our upcoming release to Origin and other early shards as well as feedback from players.

I would like to address a few emails that I have received regarding Endless Journey restrictions,

1.  Due to feedback, we are going to allow EJ accounts on TC1 however you will not be able to character copy with an Endless Journey account.

2.  Currently Endless Journey accounts are not eligible for Power Scroll drops, this was done per feedback we received from players.  Remember though, this does not mean Endless Journey players cannot otherwise obtain power scrolls.  For example my player was in a guild that did a lot of Champ Spawns.  At the end of each spawn we dropped all the scrolls in a chest, and we used the Lucky Dealer NPC and rolled for the scrolls and items collected.  This could be great for guilds that enjoy doing Champ Spawns and are looking to grow their ranks with returning Endless Journey players.  Players on Endless Journey accounts can also steal power scrolls and loot them from the corpses of their victims!

3.  We will be allowing EJ accounts to log into Siege.

4.  We know there has been a lot of discussion related to the amount of storage that Endless Journey accounts will have access to.  We are still actively developing means of allowing Endless Journey accounts access to some level of secure storage.  These options will not be part of the initial release of Endless Journey and may come at a later time.

On a different note I need to say something about Customer Service replacing house addon items that have been broken by raising them with the house decoration tool.  We are fully aware you guys like to be creative and reinvent the items into new and exciting designs.  But please understand these items will not be replaced by CS if you decide to break them.

Please also remember when we release Endless Journey we will be taking actions against multiboxing users.  We will be posting once a month on UO.com the number of warnings/bannings actioned against violators so you are aware we are catching people.  We will need your assistance with this and we are asking that you page on the players you are witnessing using multiboxing.  Just know no one will be coming back to you with any type of response though as it is our policy to not discuss specific actions taken against offenders outside the information we will be releasing on UO.com.

We are aware of some issues with Pre-Patched Dragons related to pet training, we are working on a fix for this issue.  Please be patient and keep an eye on UO.com for updates

If all goes well we are hoping to gift Stygian Abyss to all our players by the end of the week.  If anything changes we will let you know.

We do have a nice Springtime gift for everyone but it will not be available until sometime after Publish 99 goes world wide.  Keep an eye on UO.com for when the item is available.

See you in Britannia, 

Bonnie "Mesanna" Armstrong
Producer

 

 

Publish 100 - Crushing Bugs

As we've mentioned before, our goal after Endless Journey with Publish 100 will be a bug push where we concentrate on fixing as many bugs as possible.  If you have a bug that you would especially like to see fixed please send it to us here.  You can also post bugs in the UO.com Bug Forum.  Note that unless we need more information from your email we generally don't respond.  For forum posts you may not receive an immediate response but we do read them and will ramp up on this in Publish 100.

Here are some current bugs and minor feature requests that are going through the process of getting resolved (note this list is subject to change)
  • Addition of level 5 and 6 maps as rewards from the Hag quest
  • Updates to the Seed Box that allow you to remove a quantity instead of just 1 or all
  • Ability to dye Time of Legends items with natural dyes
  • Fixing an issue with mannequins and talismans not equipping or becoming "owned by" properly

 

Question & Answer Corner


1.    Can we have UO Assist for the classic client?

We will be looking into adding some of the features into the classic client in the future.

2.   Is dropping party before the boss dies going to give you more loot?

When dealing with loot that was part of the Publish 86 global loot revamp, a bonus in the number of global loot items available is awarded for parties.  Non-global loot (Revamped dungeons like Shame & Wrong) as well as specialty artifact drops from bosses are not handled this way.  Each of those rolls are individual and party membership does not impact the results one way or another.

3.   Would it be possible to add an item like a tackle box to store bait and other fishing related items?

This sounds like a great future veteran reward!

4.  There are some issues with the new goblin statue where it does not function like other goblin related items.

This is something that will be addressed in the Publish 100 bug push.

5.  Can we get powerscrolls for Alchemy & Cartography?

Before we can have these power scrolls we would have to introduce new things into the game to justify the levels of the scrolls.  Not that it would never happen but with the current Alchemy and Cartography there is not justification for this addition, but this is something we can consider for a future publish.

6.  When will we be getting Stygian Abyss?

We are currently planning on upgrading all accounts to complementary Stygian Abyss access on Thursday March 29th.  Keep an eye on UO.com for details.

 

 

Customer Service


1. If you have an account that was terminated by CS over a year ago and would like to have it back please contact support here and give them the details and identify the account as yours, depending on the termination we will remove the restriction from your account so you may open it again.

2. All Sovereigns purchased from Origin have to be entered on the Account Management page.  You can not enter these in game.

3. Anyone that is trying to reopen an account please make sure you send all the information to support@ultimaonline.com so we can have a record of this.  In the original request to support if you do not know your secret word please ask for a hint.  Give them all the information to identify the account as yours so there will not be a lot of delays.

4.  Anyone that does not get their codes from Origin please follow this link to resolve the issue..

5.  If you have any in game questions or issues please either page in game or email support@ultimaonline.com.

6.  For any feedback to content put in game please send it to UO@broadsword.com.

7.  Regarding Origin orders, codes, and third party resellers.
 
Recently some of the player base may have noticed that an Origin store purchase they have made did not arrive or complete as expected. A confirmation or code email has not been received and you are wondering what may have occurred with your order. The Origin store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process, however players who have questions or concerns regarding a store purchase can contact Origin support for assistance using the below link:
 
http://help.ea.com/en/contact-us/new/
 
When prompted for a product, choose Origin. Next choose your platform, and select ‘Orders’ as the topic. You can further specify your issue in the subsequent fields before speaking with an agent.
 
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of gametime, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.


PASSWORD ISSUES
 
To reset your password you must first understand which type of account you are resetting the password for. EA Accounts, Mythic Master Accounts, and Mythic Product Accounts all have separate individual passwords. All of which you can reset at your leisure at our Account Center at https://accounts.eamythic.com/. Unfortunately, Broadsword Support cannot assist with potential EA Account issues or passwords, please follow the steps below.
 
To reset your EA Account password:
     * Please visit https://signin.ea.com/p/web/resetPassword
     * At the EA.com page enter the email used to log into your EA Account to change its password.
     * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here, https://help.ea.com/en/contact-us/new/#?product=origin&platform=pc


CREDIT/DEBIT CARD UPDATE
 
To update your credit card information, please follow these steps:
  • Login to the Account Center (https://accounts.eamythic.com) with your EA Account email and its password
  • Select the 'Subscriptions' tab
  • Locate the account you would like to update the card for
  • Select the 'Subscribe' button
  • Select the billing cycle you would like to use and continue
  • When you get to the page asking which payment method you would like to use, instead of choosing to add a card, select the 'Manage Accounts' option in the top right corner of the page. This should load a new page that will contain your previous credit card information.
  • Find the card you wish to update and select the 'X' button
  • You can now re-enter your credit card with the updated information by using the 'Add a card' button.

ACCOUNT MANAGEMENT AT THE ACCOUNT CENTER (https://accounts.eamythic.com/)
 
How to create an account or log into my account?
http://uo.com/Account-Login-Guide
 
How to manage my accounts after I’ve logged into the Account Center with my EA Account credentials?
http://uo.com/account-management/
 
Additional support links and videos:
http://uo.com/faq/
https://www.youtube.com/watch?v=5G7ABl5wdyU
https://www.youtube.com/watch?v=S5qQwJ6rgI8


 


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All trademarks are the property of their respective owners.



[Discuss This Article]
In Game Store will be down today

Submitted by UO_Herald on March 27, 2018 at 5:29 PM CDT
UO Customer Service

Originally posted March 27, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

We are taking down the Ultima Store for approx an hour today 3/27/2018 starting at 3 pm ET. We will have it back up as soon as possible.

Thank you for your patience.
UO Team



[Discuss This Article]
Happy St. Patrick's Day!

Submitted by DaKaren on March 17, 2018 at 7:06 PM CDT

Happy St. Patrick's Day from everyone at UORPC.net

Publish 99 Release 2 Comes to TC1

Submitted by UO_Herald on March 14, 2018 at 6:11 PM CDT
UO Publishes

Originally posted March 14, 2018 by UO Dev Team on the UO Herald:

Greetings All,

We are pleased to announce the second TC1 release of Publish 99 will be available for testing on TC1 by 3pm ET March 14, 2018. Publish 99 is full of new features, so make sure you patch up your client and head over to TC1 to check out the latest update which includes Endless Journey restrictions, new Ultima Store Items, and Miscellaneous Updates.

Please note that some features will not be available on TC1, check the notes for full release details. As always, we look forward to your feedback.

Also, if you haven’t already please signup for the Ultima Online newsletter to get the latest updates! Look for the signup on the frontpage of UO.com! You can also view the newsletter archive here.

Please note that the latest client patch is not mandatory, so please be sure to patch your client before accessing TC or you will encounter CliLoc errors!

See you in Britannia,
UO Team



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