News for Friday, December 06th, 2019, 9:47 PM CST
Mid March, BY 567


The Devilish Drover -- December 4, 1:04 PM
Jolly Roger – World Wide Release -- December 2, 12:51 PM
Happy Thanksgiving! -- November 28, 3:42 PM
Macroers and Houses -- November 22, 3:47 PM
Ultima Online Newsletter (November 2019) -- November 21, 4:10 PM

The Devilish Drover

Submitted by UO_Herald on December 4, 2019 at 1:04 PM CST
BNN

Originally posted December 4, 2019 by UO Dev Team on the UO Herald:

As we begin Jolly Roger we invite you to sit back and enjoy, The Devilish Drover.

By EM Malachi

The Devilish Drover

The wind howled, promising snow. Iolo limped into the poorhouse and dropped his crutch, shutting the door. He moved the heavy pack off his back and leaned against the wall to catch his breath.

Little Merideth ran over to pick up the crutch and hand it back to him. Under her arm was an old doll with mismatched button eyes; Iolo had found the blue one during a supply run into Britain proper. “Can you tell us a story?”

“Of course.” Iolo pulled a chair closer to the fire. “What would everyone like to hear?”

An orphaned mudlark named Finn bounded over. “I want a scary story. With monsters!”

A little girl named Cassie whispered something to her mother Alina who passed it on, “We’d love to hear a winter story.”

Merideth sat on the rug in front of Iolo, her doll sitting in her lap. “Can it be a true story? Something real?”

Iolo smiled as he tuned his lute. “I think I have just the story. This happened to me a few years ago, during the coldest winter I’ve ever seen.” Iolo started playing a series of deeper and deeper chords.

“I was making my way to Cove, when my horse threw a shoe. While walking through the deep snow and trying to guide my poor steed, I heard howls that chilled my blood cold. They got louder and closer!

Looking around, I found the source on the top of a nearby hill: four giant wolves, bound by iron chains. The chains lead to a bloodwood sleigh, driven by a beast-man of fur and fang. He had giant goat horns and was holding a cruel whip. He gave a terrible grin when he saw me. Then that wolf-drover lashed the team forward, with a sound like a great tree being snapped in half!

With the daemon after us, my horse was in a frenzy to flee. Terrified myself, I let go of the reins and started running. My horse disappeared into the woods. The snow slowed me down, and the sleigh never lost ground, smashing through brush and small trees. The fiend was gaining on me!

The monster would have caught this poor bard, but on the road ahead, a rider appeared, racing toward the source of the calamity. The horse stopped, rearing up before me, and I saw the rider was a woman with ginger hair. She yelled for me to hurry and get on, which I did without hesitation. Then we were off!

The horse was strong and knew the way, but with the weight of two riders, the noble steed was struggling to stay ahead of the sleigh. With my wits back, I fired my crossbow at the drover, but when the bolt struck, he just gave a terrible laugh and cracked his whip again!

I couldn’t let this kind soul die for trying to help me, so I offered to jump down and face the beast. She was focused on the path ahead and pointed to a snowdrift we would have to go around. If I jumped down there and hid, she could lead our pursuers off.

It was a dangerous and desperate plan, but I didn’t have one better! She slowed the horse down a little, and I prepared to jump. The leap went well, but the landing did not. I fell hard despite the snow. I managed to crawl behind the snow pile. Still, my bow was broken, and my ankle twisted.

Those were the longest moments of my life, not knowing which way the sleigh would come and with no means to fight back. Then I heard a loud whoop from in front of me. The rider started taunting the monster, daring him to catch her.

The drover shouted back in a foul daemonic tongue and cracked his whip three times. The wolves grew frenzied and chased after my rescuer. The last thing I saw was the fire of her hair as she raced to escape that horrible sleigh.”

As the story ended, Iolo looked to his audience. Cassie was asleep in her mother’s arms. Finn gave a small yawn. “Not enough blood, but I liked the wolves.”

Merideth had questions. “Did the woman on the horse get away? What happened to the drover?”

Iolo smiled. “Don’t worry. I met her again in Minoc years later, but that is another story. As for the monster, there will always be good people around to deal with such fiends.”

*****

Later, after most of the house’s residents were asleep, Iolo sat by the window, watching the heavy snowfall. The days were grey and short, and it would be a cold winter. Iolo gave a heavy sigh. The world was troubled. The ruins of the shrines were silent. The Fellowship was entrenched in Britannian life. His friend Shamino was still missing. What was an old bard to do?

Iolo heard the sleeping murmuring of one of the children behind him. He dimmed the lamp and turned to look at the displaced families crowded in the poorhouse. These people were his responsibility. It didn’t matter how dark things got. There was still work to be done.



[Discuss This Article]
Jolly Roger – World Wide Release

Submitted by UO_Herald on December 2, 2019 at 12:51 PM CST
UO Publishes

Originally posted December 2, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce that as of each shard’s normal maintenance beginning December 3, 2019 Jolly Roger will be deployed world wide.

A few highlights in Jolly Roger include –

  • Shrine Battles – Visit the Town Cryer near you to learn about this new adventure!
  • Mannequin Upgrade – mix and match equipment and see which suits work best using the new updated Mannequin interface!
  • Holiday Gifts – A holiday treat for all veteran characters at least 30 days old logging in between Tuesday, December 3, 2019 12:01:00 AM GMT-05:00 and Friday, January 3, 2020 11:59:00 PM GMT-05:00
  • Artisan Festival & Krampus update with new rewards to collect!
  • New items coming soon to the Ultima Store – the Stable Set & Pet Whistle!

Please note that Vendor Search will be disabled until the publish has been deployed to all shards while maintenance is performed on the database.

Please also note this publish includes a mandatory client patch. Please make sure you patch up your client before trying to access any shard.

This is just a small sampling of everything that is included in this publish, check out the Jolly Roger publish notes for more details!



[Discuss This Article]
Happy Thanksgiving!

Submitted by DaKaren on November 28, 2019 at 3:42 PM CST

Happy Thanksgiving!

Macroers and Houses

Submitted by UO_Herald on November 22, 2019 at 3:47 PM CST
UO Community News

Originally posted November 22, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

Hello Everyone,

Keep in mind this is not a change to the TOS, this is a change as to how we will handle macroers from this point forward. In case you haven’t read the newsletter for the past few months the numbers being banned are rising and we feel are out of control. Scripting/macroing needs to stop and this is the step in doing that . So this is how it will be handled in the future by the GM’s. This is not to punish the innocent but to catch the cheaters.

Moving forward, we are going to start noting the accounts of house owners where we have verified illicit activities taking place. Specifically, if we come across a situation where a group of macroers are holed up in a house doing whatever it is they are doing (skill gains, crafting etc) or a recall group dropping off resources in chests at a specific house (or houses), We are going to confirm the house owner from the house sign and then note that house-owner account about what the GM observed in the product account notes section of that house-owner account.

This way if someone is gaining ‘hidden’ benefits from a bot network or at the very least providing a safe haven for scripters they will end up getting actioned as well.

Thank you,
Bonnie “Mesanna” Armstrong



[Discuss This Article]
Ultima Online Newsletter (November 2019)

Submitted by UO_Herald on November 21, 2019 at 4:10 PM CST

Update November,  2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings Everyone,

The UO Team would like to wish everyone a safe and happy Thanksgiving!  We are also pleased to announce the Origin, Izumo, and Baja release of Jolly Roger which brings updates to holiday favorites like The Artisan Festival and Krampus!  Also included is a new adventure that continues the year long story of the Fellowship and their actions in Britannia.  We've got some great rewards available for completing that adventure which you can check out below.  Be sure to check out the publish notes for full details!  As we put the finishing touches on Jolly Roger we are looking forward to our next publish which will include several updates including Veteran Rewards, new items in the Ultima Store and more!  We look forward to sharing those details with you in the future!

We would also like to update everyone on a new policy as it relates to how we handle ToS violations within a house.  If players are caught in a house violating the ToS, in any form, the account which owns the house will also be actioned.
    
Due to the upcoming holiday season we will be conducting one Meet & Greet in December as follows,

December 2nd - Sonoma 9 pm ET

The following are actions taken on accounts that were banned or suspended during the month of October:

16  -  Disruptive Behavior
142 - Macroing 
34 -  Multiboxing
2 -  Solicitation
2 -  Naming Violations
1-  Abusing Game Mechanics
1 - Harrassment 
1 - Exploitation

See you in Britannia,
 
Bonnie "Mesanna" Armstrong
Producer


The latest headline from The Town Cryer...

 

Admiral Jack Shipwrecked!  Shrines & Virtue Crumble!


Visit the nearest Town Crier to read the full article!  Available on Origin, Izumo, and Baja!
Coming World Wide in Early December!



Question & Answer

1.  What are the plans for Blackthorn's Dungeon moving forward?

We are currently brainstorming solutions for two areas of concern as it relates to Blackthorn's Dungeon.  The first of those concerns is that the rewards are out of balance in terms of power as it relates to the difficulty of the non-captain related content.  The second of those concerns is to provide game play and reward delivery mechanics that do not favor unattended game play.  We look forward to discussions with the community as we iterate through these ideas.

2.  What are the plans for the content that has been part of the year-long High Seas update?

Changes such as those we've made to ship-cannon mechanics and treasure chests will be permanent additions.  When it comes to other elements of the update such as Plunderbeacons and the Black Market  there are a few factors in play.  We are evaluating the long term viability of the market with regard to updating the rewards and balancing it against our broader goals for the future of development on Ultima Online.  Whatever our ultimate action ends up being, Plunderbeacons, the Fellowship Donation Rewards, The Pirate Black Market, and the Jolly Roger rewards will be available for the immediate future.  We plan on discussing the cleanup of these events during Publish 108 and will make announcements to the community long before the events would potentially come to a conclusion.

3.  Is it possible to add a pet-respec token?

All creatures, including pets, spawn with a random set of starting stats.  This is how variation within pet species is simulated in the game world and how pet training accounts for some pets being on the cusp of one slot level vs another.  The starting stats of a pet are not tracked and training progress is not saved.  Due to this we unfortunately cannot offer pet-respec ability. 

4.  What's going on with vendor search? Why are there so many "too-vague" results?

We will be performing maintenance on the database with the release of Jolly Roger to improve the performance of Vendor Search.  

5.  Can we please do away with blocked locations while recalling/gating?

This functionality is core to movement validations when it comes to mobile objects moving from one sub-server to another and we cannot remove it.


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 




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All trademarks are the property of their respective owners.



[Discuss This Article]
Jolly Roger coming to Origin, Izumo, and Baja

Submitted by UO_Herald on November 19, 2019 at 5:47 PM CST
UO Publishes

Originally posted November 19, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the Origin, Izumo, and Baja release of Jolly Roger will be available following each shard’s normally scheduled maintenance beginning November 20, 2019! Jolly Roger is the fourth and final in our High Seas themed content updates for the year and we are excited to bring updates to holiday favorites such as Holiday Gift Tokens, The Artisan Festival, Krampus and more! Please be sure to check out the publish notes for the latest updates, and participate on the UO Forum in the latest discussions. Due to the upcoming US Thanksgiving Holiday, this testing period will last longer than our usual Origin testing period. We anticipate a World Wide release of Jolly Roger in early December.

This release is also coupled with a mandatory client patch, please make sure you patch up your client to the latest version in order to access any shard.

See you in Britannia,
UO Team



[Discuss This Article]
Eventide

Submitted by UO_Herald on November 18, 2019 at 5:33 PM CST
BNN

Originally posted November 18, 2019 by UO Dev Team on the UO Herald:

As we continue the story of Forsaken Foes, we invite you to sit back and enjoy, Eventide.

By EM Malachi

The beer tasted like wet parchment, and the candles in the Marsh Hall were burning low. Dupre sat at a back table and finished off the stale pint. The barkeep hadn’t wanted to tap a new keg this late in the evening, and Dupre just wanted to calm his stomach before boarding the ship. Checking his sword for the third time, the paladin grumbled, “I’m getting too old for this.”

There came a laugh from behind him. “You said the same thing during the Ophidian war and every battle since.”

Dupre turned to face a soldier in full plate and Jhelom colors. “Geoffrey! So they recalled you from Eodon?”

Geoffrey nodded and pulled up a chair. “It seems they are trotting out all the old war horses.”

“It’s good to see you. So much has happened. Shall I get us some wine?”

Geoffrey shook his head. “I can’t. I still need to review the night watch. I’m commanding the defense of Vesper should this Jack fellow make landfall, and all these tiny islands make the city impossible to defend. Never thought I’d miss Trinsic’s walls.”

“I’m part of the force of knights and paladins supporting our ships against the Screaming Fleet. Our sailors are good, but if it comes to boarding by undead, they’ll appreciate the extra help.”

“Screaming ships… I do hate necromancers. Do you know the reason they think Jack is headed here?”

“Some merchant crews reported dark ships massing near Dagger Isle, and Jack has ties to this place. The southern fleet is coming to protect Moonglow and Nujel’m, but my gold is on Vesper. Trouble always comes home.”

Geoffrey gave a worried nod. “Then I better also see a smith about getting extra pikes for the town militia.”

Dupre paid his tab and picked up his cloak. “Good hunting, old friend.”

*****

The spirit held on with the memory of fingers. Shamino fought to hold his human shape, as the spiritual forces of the Well of Souls buffeted against him. He could also hear a voice now. It was a command for obedience, deep and constant. Shamino tried to focus on anything else. Without a body, his senses played tricks on him, so the lost soul huddled in his memories.

Shamino remembered a long night years ago. All of Minoc had been awake, trying to finish emergency preparations for soldiers marching out in the morning. Far from home, the ranger had volunteered to help his friend finish a the shields needed by the locals serving in the infantry.

Julia had already cut and glued pieces of oak into the proper shape and covered the hardwood in various layers. As Julia mounted the shield’s boss and enarmes, Shamino was responsible for the brass nails that held the top leather in place. While they worked, Shamino asked Julia why she had chosen to be responsible for the shields rather than swords or spears.

Julia considered briefly before responding. “I’ve made swords before and will make them again if needed, but I like the idea of shields. Tomorrow, my work will help protect my neighbors fighting in Cove.”

Julia continued, “And each person they protect there can turn around and help someone else. All of the individual materials in the shield are weaker than the weapon smashing into it, but they complement and reinforce each other. Alone each of us is but a fragile human being, but we can still be a shield for one another.”

The conversation then drifted to other things, but in the reliving, an ornate grandfather clock, treasured by Julia, caught his attention. Behind a pane of the clock, the constellations of the night sky, normally moving slowly over the course of the seasons, were moving rapidly through the years.

As the stars moved faster and faster, Shamino felt himself drawn in, until he was no longer in the memory of Minoc, but a starry void. A man held by dark chains motioned him closer and whispered in his ear, “Night is falling, but the darkest part is still hours off. The ranger and the tinker must guide the rest through this eventide.”

A hand tapped Shamino on the shoulder, and when he turned around, he was back in the workshop. His long lost friend smiled at him and asked, “Are we ready to begin?”

Instead of the shield nails and hides from the memory, around Julia were piles of broken stone. Julia started picking through the fragments and fitting them together into eight larger forms. Shamino asked, “What’s all this?”

Julia’s ghost gave a sad look as the tinker’s calloused hands continued to piece together a rune. “My final work.”



[Discuss This Article]
Jolly Roger TC Release 3

Submitted by UO_Herald on November 12, 2019 at 5:40 PM CST
UO Publishes

Originally posted November 12, 2019 by UO Dev Team on the UO Herald: Greetings,

We are pleased to announce the third and likely final Test Center release of Jolly Roger will be available today after 4pm ET! Jolly Roger is the final in our High Seas themed content updates for the year and we are excited to bring you a host of updates in this latest release including,

  • Mannequin Upgrade Updates based on player feedback
  • Shrine Battles Updates based on player feedback
  • New Ultima Store Item – Pet Whistle!

This is only a small part of what’s to come in Jolly Roger and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions.

This release includes a mandatory client patch, please make sure you patch up before accessing any shard.

See you in Britannia,
UO Team



[Discuss This Article]
A Concert of Wisps

Submitted by UO_Herald on November 4, 2019 at 4:39 PM CST
BNN

Originally posted November 4, 2019 by UO Dev Team on the UO Herald:

As we continue the story of Forsaken Foes we invite you to sit back and enjoy, A Concert of Wisps.

By EM Malachi

“Xzptz! Zzk! Gxz!”

Jaana stepped into the clearing and paused in awe at the hundreds of wisps. The forest buzzed with spark life. A few wisps flew orbits around her and blinked their agitation. The druid removed a small wooden object from her bag. Several rangers had told her that the wisps were converging in the woods north of Britain. Jaana blew a few trills on the wisp whistle and put it on the ground.

A wisp flew into the whistle and started testing various sounds to make words. With its own magic, the wisp could communicate in other ways, but the whistle was safer for the human listener. There were stories of mages driven insane by arcane knowledge explained in fifty dimensions simultaneously. Also, the wisp seemed to appreciate the courtesy.

“GREETINGS, JAANA OF YEW. XORINIA IS IN NEED OF HELP.”

“What’s wrong? I have never seen so many pieces of you in one place.”

“XORINIA FACES A THREAT — LOBOTOMY AND AMPUTATION. CONNECTIONS OF LOCAL MANIFESTATIONS TO THE WHOLE — BROKEN.”

“The part of you here is no longer connected to the part beyond?” Jaana spread her arms, motioning toward the distant stars.

“CORRECT.”

“Do you know the cause?”

“YES. THREE STRUCTURES.” Around Jaana, the light of every wisp blinked three times.

“Can you tell me more?”

“UNKNOWN ORIGIN. LOCATIONS GEOGRAPHICALLY EQUIDISTANT ACROSS SOSARIA. COMPOSITION: BLACKROCK, CADDELLITE, FILANIUM. UNIQUE SHAPES AND SPECIFICATIONS: CUBE, SPHERE, TETRAHEDRON. DO YOU REQUIRE EXACT DIMENSIONS?”

“That won’t be necessary. Do you know what these structures do?”

“CUBE TRANSMITS ACROSS SOSARIA. TETRAHEDRON SHARPENS ETHEREAL WAVES. SPHERE IS A SPACE-TIME TRAP.”

“Which one is affecting your connection?”

“EACH AND ALL.” The concert of wisps started flashing in disharmony.

“Can you tell me more about the sphere?”

“THE SPHERE IMPRISONS TIME LORD. HE SENT FOR AID, BUT THE RANGER HAS FALLEN.”

Jaana frowned in worry, but continued with her questions, “You came here for a reason. What is your plan?”

“JAANA OF YEW OR EQUIVALENT HELPFUL BEING.” The concert went quiet, waiting for her answer.

“Of course I will help. Can I assume one of the structures is nearby? Can you show me the way?”

A few wisps bobbed closer to her and started moving south. Jaana followed. Their progress brought them closer to Britain, eventually leading to the lake around Castle Blackthorn. The wisps swarmed close to a large stone culvert.

“HERE. MANIFESTATIONS CANNOT FOLLOW.”

Jaana peered into the outfall that connected to the Britain sewer system and pulled a torch from her pack. “I’ll do what I can.”

*****

Elizabeth tossed a blade into the eye of one necromancer as she stabbed through the casting hands into the heart of another. “Abraham, again, not that I mind, but why are we killing these people?”

Her twin cranked back the string of his crossbow. “With their knowledge of Jack’s past as leverage, these necromancers thought threatening Batlin was a wise course of action.”

“Does it matter? It’s not as though they can hurt him. Remember when that noble we blackmailed tried to poison Batlin, and the voice protected him?”

Abraham let loose an arrow into a serpent familiar trying to bite his leg. “They could hurt the work. There’s also the principle: you should never threaten someone when killing you is the cheaper and more efficient option.”

“Excellent points, dear brother. You always did understand the nuances of our work.” Elizabeth recovered a throwing knife from a corpse. “I think a few of the smarter ones fled. I’ll go after them. Can you handle the cleanup here?”

Abraham picked up a scroll titled “Bedlam-born” and tossed it into the fire. “Everything will be taken care of. Trust your brother.”



[Discuss This Article]
New Rewards in the Fellowship Shop!

Submitted by UO_Herald on November 1, 2019 at 4:31 PM CDT
UO Community News

Originally posted November 1, 2019 by UO Dev Team on the UO Herald:

Get ready for the next batch of Forsaken Foes rewards that are available today!



[Discuss This Article]
Happy Samhain!

Submitted by DaKaren on October 31, 2019 at 4:48 PM CDT

Happy Samhain

Jolly Roger TC Release 2

Submitted by UO_Herald on October 30, 2019 at 4:14 PM CDT
UO Publishes

Originally posted October 30, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the second Test Center release of Jolly Roger will be available today after 4pm ET! Jolly Roger is the final in our High Seas themed content updates for the year and we are excited to bring you a host of updates in this latest release including,

  • Mannequin Upgrade
  • Shrine Battles

This is only a small part of what’s to come in Jolly Roger and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions.

This release includes a mandatory client patch, please make sure you patch up before accessing any shard.

See you in Britannia,
UO Team



[Discuss This Article]
Ultima Online Newsletter (October 2019)

Submitted by UO_Herald on October 25, 2019 at 12:45 PM CDT

Update October, 2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings Everyone,

Hope everyone has a safe spooky Halloween this year!  Players across Britannia are enjoying new additions to Halloween favorites like Trick or Treating and Pumpkin Carving, as well as new additions like the Treasures of the Sea!  We love seeing everyone's houses decorated this time of year! 

The first release of Jolly Roger is live on TC, so if you haven't check it out the publish notes give them a read and head on over to the forums to give us your feedback!  We have some exciting things coming in our next release of Jolly Roger including a brand new interface for mannequins that will help with equipment comparisons as well as the next chapter of our ongoing High Seas event.  Can't wait for you guys to check it out!

The House Room sets have been very popular additions to the Ultima Store and we will be releasing some new ones in the coming publishes, including a Torture Room and more!

We have been evaluating the Player Event Coordinator program over the past couple of months and due to lack of participation we are doing away with the PEC position.  If in the future the need grows we will revisit the program at that time.  Otherwise if you have any issues or needs please contact me at Mesanna@browdsword.com.

We have come across a few players that are still titled and/or robed as a companion.  If you are robed or titled as a companion of any rank you must contact CS or myself to get the character cleaned.  Please know that if you are seen out in a robe without calling us we will take action against your account.  Please contact us to take care of the account. 

With the latest iteration of the Castle/Keep contests we want to let you know we will only be implementing the top 3 designs chosen by players.  We love seeing the creativity of our player base and look forward to seeing which 3 designs you guys pick as the next 3 Keeps introduced to Ultima Online!

The Meet and Greet schedule for October and November are as follows:

Yamato October 28th at  9 am ET
Pacific November 11th 9pm ET
Asuka November 18th 9am ET


The following are actions taken on accounts that were banned or suspended during the month of September:

2  -  Disruptive Behavior
40 - Macroing 
3 - Multiboxing

See you on the High Seas,

Bonnie "Mesanna" Armstrong
Producer


Coming November 1st to Forsaken Foes!




Question & Answer

1.  Does the Bestial healing effect impact leech effects/regeneration?

Yes it does on Leech effects but not regeneration.

2.  Sometimes you beg and get a 1 gp gold that is worth approx. 65k , will that be fixed or left as an Easter Egg? 

We are putting in a fix so you can no longer obtain these gold coins worth 65K.

3.   Can you make the  Aesclepius imbuable list of items?
We will be happy to change this to make it imbuable in a future publish

4.   Can you please add auto renew on Auction Safes in publish 107?
Great question and yes this will be in publish 107 along with Auction Safes being added to Vendor Search.

5.  Currently pets are casting word of death on themselves will this be fixed in the future?

Thank you for bringing this up, we were not aware of this happening so anyone that can give more details so we can figure this out would be helpful.


 


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 




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[Discuss This Article]
Pub 107 Keep Contest Important Dates

Submitted by UO_Herald on October 23, 2019 at 12:41 PM CDT
UO Community News

Originally posted October 23, 2019 by UO Dev Team on the UO Herald:

Please take note of the following important dates for the Publish 106 Keep Contest

  • Contest Start Tuesday, October 22, 2019 1:53:35 PM GMT-04:00 DST
  • Round One Voting Tuesday, November 5, 2019 1:00:15 PM GMT-05:00
  • Round Two Voting Tuesday, November 12, 2019 1:00:15 PM GMT-05:00
  • Contest End Friday, November 15, 2019 1:00:15 PM GMT-05:00



[Discuss This Article]
Jolly Roger TC Release 1

Submitted by UO_Herald on October 22, 2019 at 5:31 PM CDT
UO Publishes

Originally posted October 22, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the first Test Center release of Jolly Roger will be available today after 4pm ET! Jolly Roger is the final in our High Seas themed content updates for the year and we are excited to bring you a host of updates to favorites including,

  • Artisan Festival Reward Updates
  • Holiday Gifts
  • Krampus Reward Updates
  • New Ultima Store Item – Stable Set

This is only a small part of what’s to come in Jolly Roger and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions.

Please be sure to patch up to the latest client before checking out any of the new content on TC1!

We will also be wiping TC1 in preparation for the upcomming Keep Design contest, keep an eye on UO.com for important dates.

See you in Britannia,
UO Team



[Discuss This Article]
Maintanence Announcement

Submitted by UO_Herald on October 17, 2019 at 6:09 PM CDT
UO Customer Service

Originally posted October 17, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

Tomorrow morning at approx 7 am ET we will be preforming maintenance on several of our warehouses. This means that for approx an hour the log in servers , the character transfer warehouse, the In game store, and the housing warehouse will be down.

We appreciate your understanding in this matter.
UO Team



[Discuss This Article]
The Mortal Game

Submitted by UO_Herald on October 16, 2019 at 6:04 PM CDT
BNN

Originally posted October 16, 2019 by UO Dev Team on the UO Herald:

As we continue the story of Forsaken Foes, we invite you to sit back and enjoy The Mortal Game.

By EM Malachi

The Mortal Game

It bothered the king that the pieces did not match. His side was made from obsidian, beautifully sculpted into the expected shapes. The crafter had taken more liberty with red’s side, giving extra details to each of the bloodwood pieces. The knights were decorated with curved swords, and the bishops had gargoyle features. The towers were topped with sharp points that reminded Blackthorn of wolf claws. The board and pieces had been a gift from Lord Batlin when the king suggested they play this game.

The king steepled his fingers and examined the board. His opponent was aggressive; Blackthorn had already lost much dealing with Batlin’s knights. Still, the king had retaken initiative when he sent his own knights into the enemy ranks. As long as there were no other surprises…

*****

The gourd-festooned sloop slammed into the larger merchant galleon, and zombies with pumpkin heads scrambled to board the other ship.

The zombie crew started killing its counterpart and dragged the bodies back to their ship. A living sailor lopped the head off one of the abominations, but the animate flesh kept moving until the rotting hands were around the sailor’s throat.

*****

Batlin smiled as his claw-topped rook captured a pawn in black’s ranks and put Blackthorn’s king in check. Blackthorn’s own rook was trapped and would soon be captured, and many of his defenders were scattered or busy on other parts of the board. “Let me know if you wish to resign.”

Blackthorn shook his head and moved a bishop to defend the king. The diagonal movement of bishops reminded him of mages, always moving at strange angles to everything else.

*****

The mage had taken extra care with his binding circle, even using expensive silver-dust chalk. Daemonology was frowned on even here in Moonglow, so he had taken these precautions.

The mage began the ritual to summon and control a demon. Halfway into the delicate casting, his connection to the magic in the room broke. The failed spell started a fire, and the creature escaped the binding circle. As demonic claws tore into the mage, he was still puzzling out what had happened.

*****

Batlin knocked over his own king with a finger. “An excellent game. Perhaps we will play again.”

Blackthorn studied the final board. “I’m sure we will.”

“May I ask a question?”

“Of course.”

“From your reputation, I expected a more lively game or at least a nearly empty endgame. It seemed at times you were more focused on preventing the capture of your pawns than protecting your king.”

“I have a certain affection for pawns. After all, we are all just pawns in this life.”

Batlin gave a nod. “That we are.”

*****

In the ethereal void, the Time Lord strained against his chains as hundreds of spirits tore apart the shrine around him, directed by a voice in the darkness.



[Discuss This Article]
Origin Developer Meet and Greet

Submitted by UO_Herald on October 4, 2019 at 3:53 PM CDT
UO Community News

Originally posted October 4, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

Due to the upcoming holiday the meet and greet scheduled on Origin October 14th @ 9 pm ET needs to be moved to October 15th @ 9 pm ET. Thank you for your understanding and we will see you then.

UO Team



[Discuss This Article]
October Shadows

Submitted by UO_Herald on October 2, 2019 at 3:49 PM CDT
BNN

Originally posted October 2, 2019 by UO Dev Team on the UO Herald:

As we continue the story of Forsaken Foes, we invite you to sit back and enjoy October Shadows

By EM Malachi

October Shadows
The hallway held a macabre mockery of various holidays. An indoor garden of gourds and nightshade grew pumpkins already carved with sinister glowing runes. Brightly colored eggs filled with bees twitched in a basket guarded by a rabid rabbit. A mounted reindeer skull decorated with pine garland tried to bite the ranger as he walked past. Shamino tightened his grip on his sword and stepped around the various horrors.

When his initial search for the Serpent Amulet had come to a dead end, Shamino tracked a powerful source of necromancy here. He believed it was responsible for upsetting the spirits across Britannia.

At the end of the hall, a man wearing a pumpkin on his head sat on a throne of glass candy canes. “Welcome, Shamino. You may call me Jack.”

Shamino asked, “Have we met before?”

“The twins told me about you. Twins… so lucky to have someone who understands you and who can donate blood should the need arise. You don’t have a twin, do you?”

Shamino shook his head and raised his sword.

“A pity. I would have liked a matched set. I suppose conversations about kith and kin shall have to wait.”

“What are you planning?”

“The twins helped me hear my inner voice. That voice has told me so much.” Jack poured a pouch of grave dust into his hand.

Shamino swung his sword down on the necromancer. Jack disappeared and the strike shattered the glass throne. Jack appeared on the other side of Shamino. His skeletal fingers sank into the ranger’s flesh. Shamino had never felt anything so painful. He tried to raise his sword again, but felt nothing. Shamino looked down and saw his body crumpled on the ground.

Jack laughed at the disembodied ranger. “What shall I sew your soul into? My screaming ship could use more crew.”

Shamino knew he had one chance to avoid becoming another of Jack’s abominations. He focused on escape, sacrificing a fragment of his soul to wrench free from the deranged necromancer’s grip. Shamino desperately fled into the grey between life and death. He saw a great glowing beacon, and willed his spirit toward it. Getting closer, the light kept pulling on his mana and memories, and Shamino fought, grasping at whatever he could hold.

The ranger’s spirit clung to the side of the Well of Souls, waiting to be found.



[Discuss This Article]
Europa Shard Stability

Submitted by UO_Herald on October 1, 2019 at 3:42 PM CDT
UO Customer Service

Originally posted October 1, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are aware the Europa shard has been experiencing instability. We are investigating the issue and appreciate your patience while we work towards a resolution.

-UO Team



[Discuss This Article]

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