News for Sunday, May 26th, 2019, 10:15 AM CDT
Early November, BY 560


Ultima Online Newsletter (April 2019) -- April 19, 10:24 PM
Forgotten Treasures TC Release 1 – Update -- April 18, 10:18 PM
Publish 105 Keep Design Contest Important Dates -- April 18, 10:13 PM
Forgotten Treasures TC Release 1 -- April 17, 10:09 PM
Sea of Tears -- April 16, 10:02 PM

Ultima Online Newsletter (April 2019)

Submitted by UO_Herald on April 19, 2019 at 10:24 PM CDT

Update April, 2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings,

The first pass of Forgotten Treasures is now live on Test Center!  Read the latest publish notes for the full details and participate in the discussion on the forums!  In this first update we are focused on Treasure Map updates and Cleanup Britannia Updates.  You will be happy to know we have added over 100 items to Clean Up Britannia!

This publish we are launching our next custom Keep design contest, here are the important dates to remember:

Contest Started/Signup – Wednesday, April 17, 2019 3:35:22 PM GMT-4:00 DST

First Vote Begins – Wednesday, May 1, 2019 3:42:02 PM GMT-04:00 DST

Second Vote Begins – Wednesday, May 8, 2019 3:42:02 PM GMT-04:00 DST

Vote Tally – Saturday, May 11, 2019 3:42:02 PM GMT-04:00 DST

We look forward to seeing some great Keeps this time around!

I would like to address an issue that is very frustrating for the players, for Customer Service and for myself.  Harassment that has been happening on several shards will not be permitted.  I would encourage everyone to use the ignore button.  If you can not use this feature please send in an harassment page on the players involved.  Since some of this has gone on for an extended period of time we are going to start banning people.  There will not be any warnings or suspensions.

Our next Dev Meet and Greets will be on the following dates,

April 22nd, Atlantic 7pm ET
May 6th, Mugen, 9am ET
May 20th, Lake Superior, 7pm ET

Finally, the following are actions taken on accounts that were banned or suspended:

6 - Disruptive Behavior
41 - Macroing 
1 - Harrassment
3- Multiboxing
1- Naming
1- Solicitation

See you on the High Seas, 

Bonnie "Mesanna" Armstrong
Producer


Treasure by Land and Sea

 

Treasure calls to us all!  We are excited to share with you some of the upcoming rewards that will be coming to Forgotten Treasures!


We've taken some of the old favorites like the longsword and created additional paperdoll styles that you can Treasure Hunt for!  Don't worry - your old favorites will still be there, these are in addition to what is currently available in game!   Look for these, and additional Treasure Map rewards in our upcoming TC updates!



New SOS Salvage Items!




Question & Answer

Thanks to forum poster crunchnasty for providing some great questions!

1.   Fix crafting and mule skill sets to become more of the economy again. I know you've heard the "make useless skills worth using again" yelled at you till the horse was beat dead. Taste ID, Item ID, Begging, Camping, and a litany of others have few practical uses in today's game play

We are aware that some of the skills from over the years are no longer used in game.  As we add new features and adventures we are always looking for a way to make them useful in a way that would make sense.  Crafting & mule skills are something we are constantly thinking about how to keep relevant in the broader scope of the itemization loop in game.  This is a delicate balance though and we look forward to a discussion with the community in the future when we try to tackle this big problem.

2.  Make creating a thief / fishing character worth it again. Pvm and Pvp. Theres no reason to be a dungeon theif vs say creating a treasure hunter (especially when t-hunters are getting a boost next patch), unless u want some cool deco. (same applies to being a Legendary fisherman... cool for deco, not much else.) Make a PvP thief? unless you wanna hang out and steal exclusively from champ spawns, forget about it cause theres nothing else worth / or available to even steal from people.  Nobody participates in VvV mechanics, so stealing there is not important anymore. 

It's true that the thief profession has been changed radically over the years as a result of changes in gameplay rules.  While the dungeon stealing thief has had regular content updates when applicable, the PvP thief hasn't seen much in the way of updates.  A major thief update is something we've toyed with, but the application of the profession beyond PvM is delicate.  If there is community interest in exploring additional roles for the PvP thief this could be something we focus on for a future publish.

3.  Theres a reason almost NOONE plays a gargoyle character. It's because they aren't fun to play. Maybe theres something that can be done about this. 

This is a pretty subjective analysis, and generally when anyone speaks in terms of "noone does this or that" the assumption is pretty off base.  Gargoyle characters are pretty popular despite the assertion otherwise.  We look forward to discussions on how to improve the gargoyle play style from those who enjoy that type of gameplay!

4. What is there to do in Eodon, Illeshnar and Tokuno these days? I literally go to Tokuno on ATL for Goodman's Rune Library and thats it. My wish list includes making it fun to go to every facet of UO because new stuff is happening that every PvM'er wants to participate in. I realize this isn't specific enough of a request, but I just want to know your thoughts, we have so much open space that isn't being used by majority of players, and I've grown to love PvM a lot recently)

The world is pretty big, and has only gotten bigger.  It's something all virtual worlds struggle with as we expand into unexplored new realms.  We try to keep each facet relevant, and provide incentives and unique opportunities that will encourage visiting each.  With the latest Treasure Hunting revamp facet plays a huge role in which types of items you get among the various loot categories.  When designing global events we also try to target previously unexplored areas when the narrative dictates.  If there are specific areas of the world you think could use some action - let us know, or take up the mantle and make the world come alive on your shard.  Keeping Britannia a living, breathing world is as much up to you as it is us!  

5.  Keep us in the loop - We want more information about what the staff is working on, and why. What is being considered, and why. UO is my main pasttime. I want more information. There will be months on end without much except some forum post responses here and there. 

We hold regularly scheduled Meet & Greets, release periodic newsletters (like this one!), and read a slew of e-mailed feedback and forum messages every day.  The UO forums provide us a great opportunity to engage with the community in thoughtful, respectful, and reasoned feedback.  We try to get the community involved as early as we can to gauge interest and temper expectations for new features coming to Ultima Online.  It's important to keep in mind, however, that when something is in-concept it is just that - in concept.  With the recent Treasure Hunting changes there is already an expectation that everything that was talked about in the discussion thread is set and stone.  Things can change and will change.  Early discussions need to be met with an understanding that everything is subject to change.

6. Work on the loot table (obv keeping power creep in mind). Especially the rare dungeon drops being less useful than other magic 'no name' loot that drops regularly on the roof etc. Doom / Peerless artifacts should be sought after more than just random legendaries at the roof. Right now 99% of dungeon artifacts are cool looking / lore-wise but junk in their usefulness.  Make all the older boss and dungeon encounters up to date in terms of loot table. Right now I only see ppl take champs and the roof seriously. Noone wants to do peerless, Eodon encounters, or Doom (it is all empty just like High Seas has been for so long)

This is an incredibly delicate balancing act - how do you keep each area of the game world relevant while providing balance across all loot types.  One of the major challenges is that our game world is 20+ years old (amazing!).  Few other virtual worlds can make that claim, so attempting to re-balance everything would require some thoughtful consideration on any changes we make.  We look forward to discussions with the community on how to adequately manage keeping each area of the world relevant, and providing incentive to continue hunting treasure!

7. Is VvV working as intended? because I don't see anything special happening other than everyone attacking each other without a purpose. It would be nice if a system in VvV actually kept people engaged, do you have any ideas on how to move forward?

VvV addressed a number of concerns we had with the core PvP experience in the world.  That being said, we recognize that we fell short on providing additional context and incentive for participation in the actual VvV gameplay.  We hope to take another look at VvV and provide some greater incentive for participation in a future publish.

8. Fix the out of control inflation - This may tie into several other issues. But why do I need several billion gold to buy what used to cost 1 million?  Is there a solution to this?

Unfortunately there is no silver bullet to solve inflation.  We have taken steps to combat inflation such as providing gold sinks and making transactions at higher levels easier with currency conversion.  We constantly keep ways to combat inflation in mind as we develop new feature


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 




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[Discuss This Article]
Forgotten Treasures TC Release 1 – Update

Submitted by UO_Herald on April 18, 2019 at 10:18 PM CDT
UO Publishes

Originally posted April 18, 2019 by UO Dev Team on the UO Herald:

Greetings,

We have updated TC1 with the latest release of Forgotten Treasures to include the following updates,

  • Resolved issue where loot generation in treasure chests would not function properly and could lead to characters ending up in a broken state.
  • Temporarily removed locks and traps on all treasure chests to focus on loot for testing purposes.
  • Resolved issue where decoding a treasure map could result in errors.

Thank you to everyone who has taken an early look at Forgotten Treasures and we look forward to your continued feedback on the forums.

See you in Britannia,
UO Team



[Discuss This Article]
Publish 105 Keep Design Contest Important Dates

Submitted by UO_Herald on April 18, 2019 at 10:13 PM CDT
UO Community News

Originally posted April 18, 2019 by UO Dev Team on the UO Herald:

Greetings,

Please take note of the following important dates as they relate to the Publish 105 Keep Contest.

Contest Started/Signup – Wednesday, April 17, 2019 3:35:22 PM GMT-4:00 DST
First Vote Begins – Wednesday, May 1, 2019 3:42:02 PM GMT-04:00 DST
Second Vote Begins – Wednesday, May 8, 2019 3:42:02 PM GMT-04:00 DST
Vote Tally – Saturday, May 11, 2019 3:42:02 PM GMT-04:00 DST

We look forward to seeing many great designs this time around!

See you in Britannia,
UO Team



[Discuss This Article]
Forgotten Treasures TC Release 1

Submitted by UO_Herald on April 17, 2019 at 10:09 PM CDT
UO Publishes

Originally posted April 17, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the first Test Center release of Forgotten Treasures will be available after 4pm ET! Forgotten Treasures is the second in our High Seas themed content updates for the year and we are excited to bring a fresh perspective to Treasure Hunting and Cleanup Britannia. This is only a small part of what’s to come in Forgotten Treasures but we are eager to bring you this early look and get your feedback as we work through the public testing process. Please be sure to check out the publish notes for the latest updates, and participate on the UO Forum in the latest discussions.

We would also like to invite everyone to participate in a public test event beginning today and running through tomorrow afternoon. Hop on to TC1 and say hello!

Please note – if you plan to test anything on TC1, especially Treasure Hunting, you will need to patch up to the latest client. When you head back to production, you will see this updated client text – do not be alarmed, this is normal and expected behavior.

See you in Britannia,
UO Team



[Discuss This Article]
Sea of Tears

Submitted by UO_Herald on April 16, 2019 at 10:02 PM CDT
BNN

Originally posted April 16, 2019 by UO Dev Team on the UO Herald:

As the story of Rising Tide continues and we invite you to sit back and enjoy, Sea of Tears

Sea of Tears

By EM Malachi

In the large iron-girded aquarium, the nixie in chains sang to herself. The song started as a wordless child’s melody of warm seas, full of wonder and beauty. It became a dirge as the song spoke of her capture and years of captivity. The final verse rose into a defiant ballad of escape. Her voice channeled the magic around her, fighting the manacles holding her. The iron resisted, glowing red and burning against the bracelets of scars around her wrists.

When she could bear the pain no more, she fell silent, the spell song breaking in a shower of sparks. Across the room, there came a mocking applause. Noxum turned her head toward the pirate lord with a small wooden chest under his arm. She looked away. “You have returned. You didn’t die.”

“You shouldn’t sound so hopeful.”

“I’m always hopeful.”

“Sea elf, hope has no place here, nor do any more escape attempts.”

Noxum held up the cooling manacles. “This cannot be suffered forever. Even death would be preferable to this existence.”

Hook scowled. “I have never harmed a scale on you.”

“Only because you see me as part of your collection, something to be owned. But I have witnessed your cruelty to others. I will never forget what you are, nor be a willing part of it.”

Hook shrugged, as he put down the chest. “Your approval is not required.” He removed the Rune of Valor from a bed of cotton and held it up to the lantern. A cut on his hand left blood on the etching of a sword on the Rune’s surface.

Something about the Rune made Noxum remember an old ballad about a nixie who saved her kin from a shark. “What is that rune to you? Something else for your treasure pile? Something to ransom with?”

Hook laughed. “On no. This is a weapon.”

*****

Hook watched as Rankin placed various objects in the circle around the rune. “Are the human bones really necessary? I thought they were the props of dramatic little pretenders.

Rankin adjusted a femur. “Normally, you would be correct. Skeletons aren’t actually required for necromancy, but there was one Pagan school I wasn’t able to learn because it’s in the blood and marrow of a person.”

“How did you come by these? I can’t image the owner gave them up willingly.”

“When the Tempest died resisting capture, her body made its way to a friendly gravedigger. I have been saving her final blood magic for a special occasion.”

Rankin placed a final grinning relic at the North position. “Oh, Mordea. You had such beautiful blood. A pity the Royal Guard spilled so much of it.”

Hook tapped his foot impatiently. “So an old friend’s bones will give us the shrine?”

“As I explained, this is only the first spell of many. Still, I believe you will appreciate the effect. Now I need to begin chanting, so no more glib comments.”

*****

With a storm to the north and shallows to the south, escape was impossible. The Royal Navy had chased the Crown Jewel and its pirate fleet from the Cape of Heroes to just off Valor Island. With more ships and cannons, the fleet admiral was confident they would crush the pirate scourge in a single confrontation.

A small pirate ship had already fallen to the naval cannons. Assuming that the pirate leader was trying make a break for open ocean, the admiral had ordered full sail. He was surprised when the pirate crews lowered sail.

There was a sudden pressure change, and the waters churned around Valor Island. The storm at the fleet’s back surged south, growing in both intensity and fury. The wind and water smashed against the naval fleet. The sailors hurried to lower the sails, all fully unfurled for the chase, but half the armada lost masts in the first few minutes. Crews who managed to lower their sails were helpless as their ships ran aground off the coast and were raked by heavy cannon fire.

While a few ships managed to skirt the storm and retreat, Britannia had lost half its southern fleet. Watching the destruction from the Crown Jewel, Rankin laughed. “Those fools in Moonglow will respect me now.”



[Discuss This Article]
Treasure Island

Submitted by UO_Herald on April 1, 2019 at 7:47 PM CDT
BNN

Originally posted April 1, 2019 by UO Dev Team on the UO Herald:

As the story of Rising Tide continues and we invite you to sit back and enjoy, Treasure Island.

By EM Malachi

Treasure Island

The damp air on the ship had brought out the mildewed smell of Rankin’s spellbooks. The mage struggled to cram the last tome into his pack. He eventually gave up and removed some clothes to make room. As he dragged the heavy bag to the rowboat, Rankin looked at the others who were preparing to go ashore. Two porters were doing inventory of cured meats and hardtack for the expedition. A bulky gargoyle named Forskis was staring up at the sky. Hook was giving some last minute orders to the crew of the Crown Jewel. The pirate lord was excited. If this expedition went well, the secret that the Guild’s leadership had kept for generations would soon be in his hands.

*****

The expedition had made good progress on the first day, but on the second, disaster struck. They had felt tremors all morning, but thought nothing of them. Hook heard the roar first. He shouted a warning as a river of lava flowed through the jungle around them. Rankin’s panic led to a hasty teleport spell, while Hook and Forskis scrambled out of the way. The two porters had nowhere to run. Only one of them managed to scream.

As the survivors caught their breath, they took stock of the situation. The lava flows cut off the most direct route to their destination. Studying the map, Rankin considered the alternatives.

“Not good. We’ll need to go days out of our way, and the safest route will take us at least a week. “

“That’s unacceptable. Even if we had the provisions, I cannot be off ship that long. An unwatched crew is a mutinous one.”

“This path is shorter, but it might be blocked as well. Can your gargoyle scout ahead?” Rankin made flapping wings with his hands.

Forskis shook his head and pointed to jagged scars along his wing patagium.

“Hook, you brought a winged gargoyle that can’t fly? Of all the things! A wingless would have been a stronger porter.”

Forskis snarled and took a step forward, but Hook put a hand out to stop him. “Don’t insult my friend. Like you, he has unconventional value.”

Forskis picked up what remained of the dead men’s supplies and trudged into the jungle.

*****

Rankin was complaining about wanting a clean shirt, when Forskis held up a fist. The path in front of them came close to a brackish stream. At the edge was a giant blue-green creature with the shape of a salamander. Forgetting his complaints for a moment, Rankin exclaimed, “A Triton!”

The triton’s eyes followed their movement, and opening its maw, the beast started to slither toward them. Hook and Rankin prepared for a fight, when Forskis stopped them. “Mine.”

The gargoyle drew a pair of curved knives and charged forward. His first stab took one of the eyes. The triton tried to close its jaw around Forskis to crush him, but the flurry of blades left jagged cuts along the creature’s flank. In agony, the triton gave up and tried to retreat, but Forskis wrapped an arm around its body and kept stabbing until long after it was dead.

Hook laughed. “See why I brought him?”

*****

Staring at the rock face, Hook scowled. “The map says it’s right here.”

Rankin closed his eyes and focused for a moment. “The mana in this location feels strange. There is an entry here, but a spell is concealing it.” Opening his eyes, Rankin sat on the ground and started removing the library in his bag.

“How long is this going to take?” asked Hook.

Rankin already had his nose in a book. “Let me work.”

Rankin had tried several standard counter-spells and poured water on the wall, but nothing at all had happened. Impatient, Hook had Forskis smashing large rocks against the wall. Consulting his books again, Rankin took a length of golden cord from his pack and started chanting.

He whipped out the thin cord, and BOOM! Where the end had struck the wall, explosive magic was crumbling rock and burning away the spells there. When the smoke cleared, there was a cave mouth.

Lighting a makeshift torch on a dying ember, Rankin gave a sweeping bow. “Fire cultists are such passionate teachers.”

*****

They followed the narrow stone tunnel to a chamber which contained a large stone box. On its top was etched the inscription: “A Lawless Lord is the Crooked Key.” There was also an indentation in the shape of a keyhole. Forskis reached to pull off the stone top, but jumped back in extreme pain.

Rankin examined the reliquary. “A minor magical trap. Give me a minute to disrupt it.” He read a chant from a book and focused the spell toward the stone chest. The mana from the spell rebounded onto Rankin. The mage fell to the ground as the arcs of energy wracked his body with pain. Forskis grabbed a bedroll and smothered the mana sparks, thumping the mage against the hard stone floor.

Catching his breath, Rankin thanked him. Forskis tossed the singed bedroll away and shrugged. “Hook said you can’t die. Yet.”

Hook read the inscription again. “What does it mean?”

Rankin picked himself off the ground. “I think it’s a bloodline key. Budo the Second wanted only his line to be able to open it.”

“It mentions a lord. Rule of the Den is not passed by family, but by vote.” Hook took out a knife and made a cut. He smeared his blood against the lock. The stones of the reliquary opened, revealing what was inside: the Rune of Valor.



[Discuss This Article]
Rising Tide – New Rewards for the Month of April!

Submitted by UO_Herald on March 31, 2019 at 7:29 PM CDT
UO Community News

Originally posted March 31, 2019 by UO Dev Team on the UO Herald:

Have you ever wanted to display a sinister looking cannon in your home? Does your ship look paltry compared to the foreboding cannons of the Plunderbeacon? Looking for your next Botswain? Now you can have all those things with the latest rewards available from the Pirate Merchant at Buc’s Den! Get your new Rising Tide rewards beginning April 1st!



[Discuss This Article]
Want a Sneak Peek at New Rewards? Follow @UOHerald on Instagram!

Submitted by UO_Herald on March 28, 2019 at 8:17 PM CDT
UO Community News

Originally posted March 27, 2019 by UO Dev Team on the UO Herald:

Want to get an early look at the latest rewards coming to Rising Tide?

Follow @UOHerald on Instagram!

In addition to an early peek at new rewards and upcoming art additions, we’ll be sharing all manner of content related to Ultima Online!

Don’t miss out, follow today!



[Discuss This Article]
Upcoming House Display Options

Submitted by UO_Herald on March 25, 2019 at 12:51 PM CDT
UO Development

Originally posted March 25, 2019 by UO Dev Team on the UO Herald:

Greetings,

We would like to take a moment to address the recent change related to how items display in player housing. We appreciate the feedback that we have received from all stakeholders and would like to discuss some changes we are going to be implementing in our next publish, Forgotten Treasures
  • Auction safes will always load, just as mannequins and vendors do. 
  • A new client option will be available that will allow players the choice to load all public housing and see the contents.

Performance is always our priority, and this change was done to increase performance. We appreciate your feedback.

See you in Britannia,
UO Team



[Discuss This Article]
Rising Tide – Hotfixes

Submitted by UO_Herald on March 21, 2019 at 2:47 PM CDT
UO Patches

Originally posted March 21, 2019 by UO Dev Team on the UO Herald:

Greetings,

Beginning March 21, 2019 with each shard’s normally scheduled maintenance the following hotfixes will be deployed, 

  • Resolved issue where some bamboo floor tiles would inadvertently display all contents of a house. 
  • Resolved issue that prevented linking house teleporter tiles.

See you in Britannia,
UO Team



[Discuss This Article]
Ultima Online Newsletter (March 2019)

Submitted by UO_Herald on March 19, 2019 at 2:41 PM CDT

Update March, 2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings,

We are happy to announce that our latest publish, Rising Tide, is now live on all shards!  This publish brings a number of exciting new features including, 
  • Rising Tide - a new event that takes advantage of re-designed ship combat for a harrowing High Seas adventure, with new rewards coming each month!  Visit the Town Cryers to learn more!
  • New Ultima Store Items - House Teleporter & Decorative Kitchen Set!
  • New Veteran Rewards!
  • Numerous bug fixes!
  • New Castles from the Castle Design Contest!
  • And much more!
Check out the full publish notes for all the details, and we'll see you on the High Seas!

If you haven't been keeping up with the story so far, be sure to check out the Rising Tide fiction!

If you have been keeping up with the official fiction over the last several years you are no doubt familiar with EM Malachi.  EM Malachi has been a part of the EM program since its reincarnation in 2009 without taking a single break in service!  I would like your help in thanking EM Malachi not only for his dedication to the program, but for his creative fiction that he has been writing.  We are very lucky to have him on the team, thanks EM Malachi!

Looking ahead to our next publish, Forgotten Treasures, we are working on the Treasure Map & Message in a Bottle revamp.  We want to thank you all for participating in shaping our goals for this revamp by participating in the conversation on the forums.  We look forward to sharing with you the first implementation when it comes to Test Center in the coming weeks.  Keep an eye on UO.com for updates!

We will be having the Dev Meet and Greet on the following day/time:
March 25th Catskills 7pm ET
April 8th, Legends 7pm ET
April 22nd, Atlantic 7pm ET

Finally, the following are actions taken on accounts that were banned or suspended:

3  - Disruptive Behavior
34  - Macroing 

See you on the High Seas, 

Bonnie "Mesanna" Armstrong
Producer


Rising Tide Out Now!

Take to the High Seas and plunder Maritime Trade Cargo from Merchants and Pirates or if you are daring stand against the mighty Plunderbeacon!  Visit the Town Cryer in any city to learn more!  New rewards coming each month - keep an eye on UO.com for updates!



 


Question & Answer


1.   Will the Felucca Trade Ministers be turned back on? 

Yes, the Felucca Trade Ministers have been re-enabled in the latest publish.

2.  Can we please get more areas/mobs that drop the Red Daemon armor?

As we add new content we will keep this in mind for potential loot drops.

3.  Will we ever get a search feature on the Jewelry box?

Yes, we are aware and have heard this request several times, we do have it written up and in the system to add.  We plan to add this functionality in a future publish.

4.  Can we get a deposit only setting for wall safes?

Yes, we will be adding this feature to a future publish.

5.  The regs from the cat promo statue will not stack with normal regs that are either purchased or picked up off the ground, is there anything we can do about that?

We have confirmed this is happening and will be looking into a solution for a future publish.

5.  Will the auto open corpses feature be added to the EC?

We have a number of EC performance and utility improvements scheduled over the next several publishes, and can add this feature to the list we'd like to implement.

6.  Do you have any plans to address the discrepancies with books written in the EC vs the CC? 

Yes, this is something that will be addressed in our next publish.



 


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
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•  How to manage my accounts after I’ve logged into the Account Center?
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       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
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For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 




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[Discuss This Article]
Rising Tide – World Wide Release

Submitted by UO_Herald on March 18, 2019 at 9:41 PM CDT
UO Publishes

Originally posted March 18, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce that as of each shard’s normal maintenance beginning March 19, 2019 Rising Tide will be deployed world wide. 

A few of the highlights in Rising Tide include – 

  • Rising Tide – a new event that takes advantage of re-designed ship combat for a harrowing High Seas adventure, with new rewards coming each month! Visit the Town Cryers to learn more! 
  • New Ultima Store Items – House Teleporter & Decorative Kitchen Set! 
  • New Veteran Rewards! 
  • Numerous bug fixes! 
  • New Castles from the Castle Design Contest! 
  • And much more!

You can read all about the latest changes in the Rising Tide publish notes.

See you on the High Seas,
UO Team



[Discuss This Article]
No Quarter

Submitted by UO_Herald on March 18, 2019 at 9:36 PM CDT
BNN

Originally posted March 18, 2019 by UO Dev Team on the UO Herald:

The story continues in the lead up to Rising Tide and we invite you to sit back and enjoy, No Quarter.

By EM Malachi

The mage had surrounded himself with the maps. Some were ancient parchment, their mistakes and ignorance covered with drawings of dragons and drakes. Others were current shipping routes, still bearing the wax seal of Vesper Customs. The rest were faded or moldy sketches done by pirate captains over the years. Rankin frowned. “What am I supposed to be seeing?”

“A new kingdom,” replied Hook, as he sharpened a knife.

Rankin traced a circle around Buccaneer’s Den on a sea chart with a finger. “I guess I can see that, if you claim another major island or two. Nujel’m, maybe ?”

“You miss the point. Landlubbers look at the world as kingdoms bounded by coasts. The high seas themselves are much larger. The very ocean will be my kingdom.”

“How could you hope to hold that much territory?”

“Does Blackthorn control every mountain or cavern in Britannia? No, he governs the cities and roads. Those roads are dotted with outposts, and the threat of his armies is enough to hold the rest. The Guild’s fleet is the army to claim the shipping routes, but my plan also requires outposts along these ocean roads.”

Rankin thought for a moment and picked up a list of numbers. “These were stolen from the Lycaeum. They are the coordinates of every seamount and vanishing island in recorded history. With some of the spells I learned from a hiding Lithos cultist, I could raise the earth and stone at some of them. Would that help?”

Hook smiled.

*****

The sea serpent had made its home in the waters around the seamount. The waters were warm, and the shallows teemed with schools of fish. The monster had filled its belly for years here.

That changed when the underwater mountain rumbled and cracked. The chaos set off a panic among the fish, which fled for safer waters. Great stones stacked themselves up to the surface.

Something up there had destroyed its home, and the serpent was now very angry and very hungry.

*****

Rankin jotted down the coordinates he needed. “I gather the new cannons being cast are for these outposts of yours? The metal workers did mention that the bores were larger than normally used on a ship.”

Hook polished the steel of his cutlass. “My plunderbeacons needed appropriately impressive artillery. Such weapons also send a message.”

“I can only raise so much stone. You still need to get enough lumber out there for docks and cannon mounts. I guess you could repurpose a ship if need be.”

Hook smiled. “Let me worry about that.”

*****

The sailors lowered the sails on the captain’s order. Everyone knew the crew of the Golden Kraken was honorable and would only steal valuable cargo. It was safer to surrender than risk damage to the ship.

As the Golden Kraken closed for a boarding action, another sailor saw the black flag and drew his sword. The pirate ship slammed into the merchant sloop, and several orcs jumped aboard, all armed with cutlasses. The largest orc grabbed the quartermaster and tossed him overboard. Then the rest of the orcs began the slaughter.

*****

Hook admired the gleam of the polished cutlass. “I do enjoy the finer things in life. Reminds me that I need to go kill a man. Is there anything else we should talk about before I do?”

Rankin nodded. “There was another thing in an old Guildmaster’s notes. He mentioned finding a lost rune…”



[Discuss This Article]
Happy St. Patrick's Day!

Submitted by DaKaren on March 17, 2019 at 3:52 PM CDT

Happy St. Patrick's Day from everyone at UORPC.net

Rising Tide Release to Origin, Izumo, & Baja

Submitted by UO_Herald on March 12, 2019 at 5:13 PM CDT
UO Publishes

Originally posted March 12, 2019 by UO Dev Team on the UO Herald:

Greetings,

Rising Tide will be deployed manually to Origin, Izumo, & Baja today. Check out the latest publish notes for the full list of updates.

Please note, until Rising Tide has been deployed world wide character transfers to/from other shards to/from Origin, Izumo, or Baja will be disabled.

We are currently planning to deploy Rising Tide world wide on March 19, 2019. We want to make a very special thank you to everyone who visited TC1 and provided feedback.

See you on the High Seas,
UO Team



[Discuss This Article]
Rising Tide Release 4

Submitted by UO_Herald on March 5, 2019 at 5:09 PM CST
UO Publishes

Originally posted March 5, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the next final update to Test Center of Rising Tide will be available after 4pm ET! This update focuses on a variety of bug fixes, as well as some tweaks to the Rising Tide event! Check out the publish notes for full details!

We are planning to release Rising Tide to Origin, Izumo & Baja next week, and barring any issues, World Wide the following week.

We would also like to invite you to our next Dev Meet & Greets,
Monday, March 11th at 8pm on Oceania
Monday, March 25th at 7pm on Catskills

Please also note – this release includes a mandatory client patch. You will need to patch your client before logging into all shards.

See you in Britannia,
UO Team

The Guild

Submitted by UO_Herald on March 2, 2019 at 11:01 PM CST
BNN

Originally posted March 2, 2019 by UO Dev Team on the UO Herald:

The story continues in the lead up to Rising Tide and we invite you to sit back and enjoy, The Guild.

By EM Malachi

“Do you think Young Budo is dead?”

Lord Dalgrin looked down his nose at the balding man wearing only worn breeches who had asked the question. The gentleman pirate normally wouldn’t waste his time speaking to such riffraff, but these were interesting times. He reached into a silk coin purse bearing the heraldry of his disgraced house and pulled out a few gold coins. He bought another round of drinks for those at the Pirate’s Plunder and handed an ale to Mole, who was still waiting on an answer. “Does it really matter? If Budo’s alive, he won’t be soon enough. A gathering has been called. The Guild will choose the new lord of this freehold.”

Mole raised his mug, “To better days then! Has your lordship considered putting his name into the pot?”

Dalgrin sipped his whiskey, “Yes, I will put my name forward.”

“You have my support. I still owe you for saving my sloop from the HMS Dauntless. If your broadside hadn’t hit their mast, I’d never have escaped.”

Dalgrin had forgotten Mole was present when he’d scuttled the Dauntless to settle an old rivalry. He smiled graciously. “I appreciate that, but I thought you would stand behind that friend of yours?”

Mole shook his head. “Blacktooth wants no part of this. He says too much blood in the water attracts the wrong sort of company.”

Dalgrin nodded and thought for a moment. “Do you know who else wishes to lead Buccaneer’s Den? Who has the most support?”

“Minor smugglers and thieves — Scirlock, Daem, and the like. Someone claiming to be the son of Edrick Gravs is demanding votes. I wouldn’t choose most of them to be ship’s powder monkey, but right now, Glenno’s a good bet.”

“What sort of leader would the master of the bathhouse make for the Guild?”

“We all like him. I don’t think he’s serious though. He’s just waiting for someone to meet his price, if you know what I mean.” Mole rubbed his thumb across his stubby fingers a few times.

“That is good to know. I should perhaps have a bath then and speak with the earl of soapsuds.”

“Your lordship. Every thief, smuggler, and bilge rat in the world is coming. There’s an opportunity to buy favor, if you have the gold to spare.”

“A gentleman does not buy friends, but your point is taken.” Dalgrin slid his coin purse down the bar to Mole. “Why don’t you find some like-minded individuals to parley with on this matter?”

Mole grabbed the silk bag with his grubby fingers and gave a small bow. The balding man drained the last gulp from his flagon before scurrying off. Dalgrin finished his whiskey in silence.

*****

Dalgrin headed back to the ship he owned and captained: the Golden Kraken. Bribing Glenno would take more than drinking money, so Dalgrin would need gold from his captain’s chest. Walking down the docks, he noticed the deck of his ship appeared almost empty, save for a man with a parrot on his shoulder. The man handed something to the bird and whistled. The parrot flew toward Dalgrin and dropped what it was carrying. The shadow iron doubloon landed at Dalgrin’s feet.

Drawing his sword, Dalgrin ran the rest of the way up the gangplank to confront this threat. He saw a man wearing a blood-red skullcap and missing the eye Dalgrin’s sword had taken. “Hook? I left you for dead!”

“You were always too honorable to actually kill your rivals. I will show you how this should end.”

“This isn’t the first black spot I’ve received. I learned to duel from the finest trainers in Jhelom.” Dalgrin charged Hook, the first slash of his cutlass coming within an inch of the other man’s face.

Hook grinned as he parried the blow. “I never could beat you in a fair fight. Fortunately, I’m a scoundrel and a cheat.”

Dalgrin felt the cold of the paralysis spell before he saw the mage step out of invisibility. His sword hand stopped responding to his will. Helpless, he watched as Hook stepped up to him.

“Did you really think you would be master of the Den? The pompous lord turned pirate? You are more hated than I am.” Hook plunged a long kryss into Dalgrin’s chest and twisted. Dalgrin slumped to the deck.

The mage, Rankin, knocked on the hatch down to the hold. A group of orcs swarmed from below. They were all covered in blood.

Hook kicked the corpse to confirm Dalgrin was dead. He motioned to the orcs. “Bring me the chest from the captain’s quarters. Then you can begin dumping the bodies, starting with this one.”

A couple of orcs brought out a large captain’s chest and followed behind Hook and Rankin as they walked down the gangplank. The mage asked, “What now?”

Hook smiled. “Let’s go visit the bathhouse. Glenno is going to find he doesn’t wish to run after all.”



[Discuss This Article]
Ultima Online Newsletter (February 2019)

Submitted by UO_Herald on February 22, 2019 at 5:50 PM CST

Update February, 2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings,

We are putting the final touches on Rising Tide so please make sure you check out the latest updates to TC1!  So far we have gotten great feedback on everything from the new cannon firing mechanics to the new vet rewards. We are planning to release Rising Tide in March, so if you haven't gotten to TC1 to check out the changes and provide feedback you still have time - but time is running out!  We are planning another update to TC1 this afternoon, so keep an eye on UO.com for updates!

With Rising Tide almost out the door we have already started planning on Forgotten Treasures.  At the onset we will be taking a look at Treasure Maps and MIB's - be sure to get involved in the conversation and give us your feedback during this planning phase by visiting the forums.  We are also working on new items for the Ultima Store.  In the near term you can look for an update to the house teleporter tiles to include more options for teleporter types (ever wanted a trapdoor?  Now's your chance!) We are also adding specialty room sets designed to fit different room themes.  We've completed a Decorative Kitchen Set which will be up on the store in the coming months and are are currently working on a Decorative Farming Set.  If you guys have any requests for specific rooms we look forward to your feedback!

We will be having the Dev Meet and Greets on the following days/times:

February 25th Europa 4 pm ET
March 11th Oceania 8 pm ET
March 25th Catskills 7 pm ET

Finally, the following are actions taken on accounts that were banned or suspended:

5 - Disruptive Behavior
59 - Macroing 
1 - Harassment
5- Naming Violation 
3 - Multiboxing
2 - Solicitations
 
See you on the High Seas, 

Bonnie "Mesanna" Armstrong
Producer


Rising Tide


The seas call to us once more!  We are excited for the first release of 2019 - Rising Tide!

EM Malachi has been busy with his quill penning the opening chapters to this exciting tale!  If you haven't already you can catch up on The Rune Carver and Lost Hope.

We have made a number of quality of life changes, as well as bug fixes related to the cannon firing process and ship combat in general.  Some of the highlights include streamlining the crafting process for cannon munitions as well as simplifying the firing process for cannons.  All of these changes are currently in testing on TC1 and we encourage you to check out the latest publish notes and invite you to participate in the conversation!  Rising Tide will give ample opportunity to put those new mechanics to work with plenty of loot to plunder from the High Seas!
 


Question & Answer


1.  Can we get new fey type costumes?

We added a number of new costumes to the costume tool in last year's Treasures of Khaldun event - look for more costumes in future content!  We certainly have plenty of creatures to work through!

2.  Can NPC restock timers be looked at so it doesn't take as long to buy up commodities to workable amounts?

We would have to investigate the far reaching consequences of changing the restock timers, but at face value there shouldn't be an issue with shortening this time.

3.  Why are there negative properties on loot / Can we enhance gargish jewelry?

One of the major hurdles in building desirable loot in a game world that spans more than two decades is balancing the power of loot intensity increases versus the difficulty of encounters you find in the world.  As the loot power increases, players become more powerful.  To balance against that encounters, in turn, become more challenging.  This often leaves less-equipped or new players by the wayside.  You'll often hear us refer to power creep - this is what we are referring to.  Negative properties allow us to tame the power creep somewhat, but there is more that needs to be done to keep the gaming experience vibrant.  To that end, adding the ability to enhance gargish jewelry pushes that creep even further and we are apprehensive to do that at this time while we consider possible ways to curtail and balance power creep.  We look forward to continuing the conversation on possible solutions!

4.  Can we have additional sailing themed titles?

Never know what the Rising Tide will bring!

5.  Can there be an option to auction safes to auto-renew the auction?

Yes, we have added this item to our backlog and hope to add it in a future publish.


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
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For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 





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[Discuss This Article]
Rising Tide TC Release 3

Submitted by UO_Herald on February 22, 2019 at 5:42 PM CST
UO Publishes

Originally posted February 22, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the next update to Test Center of Rising Tide will be available after 4pm ET! This update focuses on a variety of bug fixes, as well as some tweaks to the Rising Tide event! Check out the publish notes for full details!

We would like to thank everyone who has participated in testing the Rising Tide event so far! The turnin data has been reset based on recent tweaks and encourage everyone to participate in testing the event during our public test event this weekend – the time for feedback is running out!

Please also note – if you plan to test anything on TC1, especially any cannon related changes and the event, you will need to patch up to get the latest client. When you head back to production, you will see this updated client text – do not be alarmed, this is normal and expected behavior.

See you in Britannia,
UO Team



[Discuss This Article]
Rising Tide TC Release 2

Submitted by UO_Herald on February 15, 2019 at 3:37 PM CST
UO Publishes

Originally posted February 15, 2019 by UO Dev Team on the UO Herald:

Greetings

We are pleased to announce the next update to Test Center of Rising Tide will be available after 4pm ET! This update focuses on a new event that will offer a chance to put those shiny new cannon mechanics to use! Check out the publish notes for full details!

We would also like to invite everyone to participate in a public test event spanning the entirety of the weekend! Visit the Britain Commons and look for Forksis the Gargish Pirate to learn more and participate!

Please also note – if you plan to test anything on TC1, especially any cannon related changes and the event, you will need to patch up to get the latest client. When you head back to production, you will see this updated client text – do not be alarmed, this is normal and expected behavior.

See you in Britannia,
UO Team



[Discuss This Article]

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