News for Wednesday, August 21st, 2019, 8:38 AM CDT
Early September, BY 563


Publish 106 Castle Contest Important Dates -- August 14, 7:41 PM
Forsaken Foes TC Release 1 -- August 14, 7:37 PM
Ultima Online Newsletter (July 2019) -- July 26, 5:29 PM
Iolo Undercover -- July 18, 5:25 PM
Time Change for Formosa Meet and Greet -- July 12, 4:25 PM

Publish 106 Castle Contest Important Dates

Submitted by UO_Herald on August 14, 2019 at 7:41 PM CDT
UO Community News

Originally posted August 14, 2019 by UO Dev Team on the UO Herald:

Please take note of the following important dates for the Publish 106 Castle Contest 
  • Contest Start Wednesday, August 14, 2019 1:39:29 PM GMT-04:00 DST Round
  • One Voting Wednesday, August 28, 2019 1:46:09 PM GMT-04:00 DST Round 
  • Two Voting Wednesday, September 4, 2019 1:46:09 PM GMT-04:00 DST 
  • Contest End Saturday, September 7, 2019 1:46:09 PM GMT-04:00 DST



[Discuss This Article]
Forsaken Foes TC Release 1

Submitted by UO_Herald on August 14, 2019 at 7:37 PM CDT
UO Publishes

Originally posted August 14, 2019 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce the first Test Center release of Forsaken Foes will be available today after 4pm ET! Forsaken Foes is the third in our High Seas themed content updates for the year and we are excited to bring you a host of new features including, 
  • Aquarium Update with new craftable aquariums and over 50 new creatures to collect! 
  • 22nd Anniversary Rewards 
  • A New Commission Vendor 
  • Numerous Quality of Life Updates & Bug Fixes!

This is only a small part of what’s to come in Forsaken Foes and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions.

We would also like to invite everyone to participate in a public test event beginning today and running through the weekend! Hop on to TC1 and say hello!

Please be sure to patch up to the latest client before checking out any of the new content on TC1!

See you in Britannia,
UO Team



[Discuss This Article]
Ultima Online Newsletter (July 2019)

Submitted by UO_Herald on July 26, 2019 at 5:29 PM CDT

Update July, 2019 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings Everyone,

We hope everyone is enjoying the summer, or winter if the hemisphere dictates!  In case you need a break from the summer heat be sure to check out our latest publish, Forgotten Treasures which is packed full of all new exciting loot to fish up from the sea and dig up from the land.  You can check out the full Forgotten Treasures release notes here.  We are currently preparing for our first TC1 release of our next publish, Forsaken Foes, which brings new equipment, some quality of life updates, and a continuation of our ongoing story arc!  Keep an eye on UO.com for full release details and check out below for some fun stuff coming with Forsaken Foes!

I would like to talk about posting on the UO Forums.  This is supposed to be a place that everyone feels comfortable to post comments, bugs, and questions, not a place to be made to feel inferior by others.  Rude behavior will not be permitted.  Starting immediately we will be sending out warning letters when the rules are broken.  If the poster persists with rule violating behavior on the forums then you will be banned for 30 days. When the 30 day ban has been lifted if the bad behavior continues posters will be permanently banned from the UO Forums.  Please think before you hit post, we do not want to ban players.  We want everyone to feel they can post there without being made to feel inferior or not important.  The forums is not a place to post personal information, if you do the thread will be locked immediately.

We have been working on the next publish which includes some exciting quests, new items, and some bug fixes.  

After reading the forums regarding items you would like to see in the store, I just wanted to tell you guys there are some great ideas that we will try to put in the store in the future.

For those that want to help friends to keep houses/accounts, I would like to let everyone know that we can not bless houses to save one but I will be happy to apply a code to the account provided by you. Remember we will check to ensure the code was purchased from the store.

We have a new toy for the Meet and Greets. You no longer have to stand in line, you sign up on the stone and we will pull you into the circle to speak to us and ask your question.  Remember if you leave the area the stone will remove you from the list.  We look forward to seeing you at the next Meet and Greet.

Following is the Meet and Greet schedule for July:

Chesapeake, July 29th at 7pm ET
Izumo, August 12th 9am ET

The following are actions taken on accounts that were banned or suspended during the month of May:

4 - Disruptive Behavior
59 - Macroing 
1 - Naming Violation
1 -  Staff Impersonation
1 - Abuse of Game Mechanics
1 - Harassment

See you on the High Seas,

Bonnie "Mesanna" Armstrong
Producer


Forsaken Foes

We are very excited about what's coming in Forsaken Foes!  Check out the new pumpkin pirate ship below, and keep an eye out for next months newsletter where we'll talk more about what's in store for this Fall!  See you on the High Seas!


 


Question & Answer

1.   Is it possible to allow the CC to not restart the bandage macro before the bandage has been turned on so you don’t restart the action, like it works in the EC?

This is a really good question, and we have added it to our backlog for Bleak to investigate in a future publish.

2.  Can we get the ability to mix and match different pieces in armor sets?

We are sorry, the sets in the game are designed to work with a specific piece.

3.  Will we ever be able to get the grass, snow or water tiles in the future?

We can give you guys the option to get them again for a holiday pick and will look to adding water tiles in a future publish.

4.  Can we get speech triggers on runebooks like the crystal portal?

Adding speech functions to runebooks isn't something we can do.  In the past, the specialty teleporters have been available with pre-defined locations.  We would have to investigate the risks of allowing that functionality to be user generated, but have added it to our backlog for a future look - thanks for the suggestion!

5.  Can we do something about blocked recall locations, especially in NPC heavy areas like Ice Island?

The validation of teleportation locations is some of the oldest functionality in game.  Before we would make any changes to this it would require a great deal of testing, so something we aren't likely to change.

 


Customer Service


ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
 
•  How to create an account or log into my account?
       http://uo.com/Account-Login-Guide
•  How to manage my accounts after I’ve logged into the Account Center?
       http://uo.com/account-management/
       http://uo.com/faq/
 
PASSWORD ISSUES
To reset your password you must first understand which type of account you are resetting the password for.
EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

•  To reset your EA Account password:
       * Please visit https://signin.ea.com/p/web/resetPassword
       * At the EA page enter the email used to log into your EA Account to change its password.
       * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
 
TERMINATED ACCOUNTS
If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
 
IN-GAME SUPPORT
For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
FEEDBACK
To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
 
EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

CODE PURCHASE DELAY
You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
 
1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
2)  Select topic* - select Orders
3)  Select issue*
4)  Click on "Select contact option"
5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

THIRD PARTY RESELLERS
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
 
 




Advertise | Corporate Info | EA Privacy & Cookie Policy | EA User Agreement | Legal Notices
 © 2018 Electronic Arts Inc. All Rights Reserved.
All trademarks are the property of their respective owners.



[Discuss This Article]
Iolo Undercover

Submitted by UO_Herald on July 18, 2019 at 5:25 PM CDT
BNN

Originally posted July 18, 2019 by UO Dev Team on the UO Herald:

We invite you to sit back and enjoy, Iolo Undercover.

By EM Malachi

“You’re Iolo the Bard!”

“Not today I’m not. I’m just someone with a bowl of stew. Mind if I take this seat?” The bard sat down. “How are you doing today?”

Feridwyn examined the bard sitting across from him. An old cap covered shaggy white hair, and there was a warm smile behind the long beard. “I’m well. What brings you to the Fellowship?”

Iolo tentatively ate a small spoonful of the stew and looked pleasantly surprised. He set to work on the bowl. “I heard of the good work being done here and wanted to see it for myself.”

“What do you think so far?”

“I think I’m hungry. After a morning of stacking crates, I still have a lot of questions. The first being: Is this really the best way to help people?”

“Many have voiced doubts about our work, even a dear friend of mine, but trust is required.”

Iolo thought for a moment. “That reminds me of a story.”

There once was a farmer who bred and trained horses. One day, when he went into his stable, a voice said to him, “The nail holding the lantern is loose. One good gust, and it will fall.”

The farmer didn’t see anyone, just his horses, but he went over to the lantern and checked. The piece of wood was rotten, and the nail fell right out when he pulled on it. “Thank you! The whole place could have burned down.”

“You’re welcome!” said the strange voice.

A few days later, the farmer was getting ready to repair the thatch on the stable roof. He had the ladder in place when the same voice said, “The ground is soft under one rail. It’ll sink as you climb, and you will fall.”

Again, the farmer only saw a few of his horses in the corral, but he checked the ladder. One side was indeed sinking into the ground. “Thank you again! May I know your name?”

“I have a couple of names, but all my friends call me Smith.”

A couple of weeks later, the farmer was purchasing a new saddle from a traveling merchant in the village, when the voice warned him, “Don’t buy that saddle. The rigging isn’t attached very well.”

The farmer checked the straps and didn’t see a problem, and the merchant assured him that no one had ever had a problem with one of his saddles. Since it was a very good deal, the farmer ignored the advice. “I think I know a thing or two about saddles.”

The farmer put the new saddle on the horse and started the ride for home. Feeling good about his purchase, the farmer started to push his horse into a brisk gallop. As horse and rider turned the bend for home, the farmer saw the fence gate had somehow shut, and he decided to try to jump it. The horse under him had other ideas and instead turned off to the side. Just then the billet straps tore loose, and the rider tumbled off the horse into a puddle of soft mud.

While the farmer was wiping the stinking mud from his face, the horse bent his head down. “I also know a thing or two about saddles. While you are putting on our old saddle, grab me a sugar cube.”

As Iolo finished his tale, Feridwyn laughed. “My little ones would have loved that story.”

Feridwyn’s face darkened for a moment when he remembered. “I need to see about a food shipment to Ter Mur.”

Iolo patted the other man’s shoulder as Feridwyn got up to leave. “I know what you’re going through. It’s difficult. Let me know if you ever want to talk about it.”

Feridwyn gave a sad nod. “If you stick around, I’m sure we’ll share another meal. Good meeting you, Iolo.” He left.

Iolo wiped a crust of bread along the bottom of his empty bowl. “For a cult, they make a decent stew.”



[Discuss This Article]
Time Change for Formosa Meet and Greet

Submitted by UO_Herald on July 12, 2019 at 4:25 PM CDT
UO Community News

Originally posted July 12, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

Good morning all,

The Developer Meet and Greet on Formosa that is currently scheduled for 10 am ET on the 15th of July is being moved to 9 am ET on the 15th of July. Sorry for the late notice and we will see you there.

UO Team



[Discuss This Article]
Happy Summer! A Special Gift For You!

Submitted by UO_Herald on July 9, 2019 at 5:20 PM CDT
UO Community News

Originally posted July 9, 2019 by UO Dev Team on the UO Herald:

Have you ever wanted to sit and relax by the gentle crackle of a bonfire? Now you can!

Whether you are looking to roast some fish steaks or want to cook some ribs by the fire this bonfire is sure to please!

Visit the Britain Commons to claim yours today!

The dispensers are being built manually and we appreciate your patience as we place the dispenser on each shard.

See you in Britannia,
UO Team



[Discuss This Article]
Trust Thy Brother

Submitted by UO_Herald on July 1, 2019 at 5:11 PM CDT
BNN

Originally posted July 1, 2019 by UO Dev Team on the UO Herald:

We invite you to sit back and enjoy Trust Thy Brother,

By EM Malachi

The lamb looked at the shepherdess and gave a confused bleat. With the new smells, the small animal had grown shy. Katrina gently guided the lamb into the pen. Feridwyn, the animal’s owner, had sold the rest of his flock, but he had wanted her to have this one. “Why Britain? Why can’t you do their work here?” she asked.

Feridwyn emptied the oats from his pockets and tossed them into the pen. “It’s where I’m needed. The poor of Britain and Paws are crowded together in that awful city, and the Fellowship goes where their help is needed.”

“There are poor people here too.”

“True, but the shepherds take care of our own. When those vultures came for the gold I owed last year, you paid them and prevented them from throwing me out of my home. That is what the Fellowship is trying to do on a larger scale.”

“Other groups perform charity. That isn’t new.”

“But they haven’t done enough! For too long, the powers in the gilded houses and castles have made promises, but those at the bottom have only gotten poorer.”

“You are giving up everything, your whole life here.”

“I already lost it. Lily and the twins. Ever since I lost them to the pox, there have been many times I didn’t think I could go on. When I met the Fellowship envoy, I was in the darkest place I had ever been. She talked me back from the edge.”

“I didn’t know things had gotten so bad. I would have helped.”

“I didn’t want help. I wanted a reason to go on. I needed a purpose again, beyond living another day. I believe in the Fellowship’s work. For the first time in so long, I feel hope.”

*****

With the Pirate Guild wanting him dead, it cost Mole all his gold to bribe a sailor to let him stowaway in the ship’s hold. It was a week of worry and claustrophobia, followed by a month of sickness, alone in the dark. He arrived in Britain nearly dead.

Those unloading the ship found him when they moved the stacked crates that had been his cell. The sailors drew lots to see who would move him to a convenient alley. The docker with the short straw was surprised Mole was still alive. He helped the wretched stowaway get to the Fellowship House.

For a week, members of the Fellowship brought potions to his bedside and helped him eat. Mole soon regained enough strength to sit by the window and listen to Batlin speak to the people of Britain.

At the end of the week, they came to him with a job. They brought him to a warehouse where people from Paws and refugees from the pirate conflict were working for the Fellowship. A stern woman named Brita showed him how to wrap powder charges for a ship’s cannons. Mole didn’t let on that he had done it before.

Settling down to work, Mole looked at the child next to him who was counting out grapeshot pellets, and muttered, “Better than starving.”



[Discuss This Article]
Forgotten Treasures Hotfixes

Submitted by UO_Herald on June 28, 2019 at 5:00 PM CDT
UO Patches

Originally posted June 28, 2019 by UO Dev Team on the UO Herald:

Greetings,

The following hotfixes will be deployed with each shard’s normal maintenance beginning June 29, 2019:

  • The Legendary Mapmaker’s Glasses will no longer spawn with bonuses over +5.
  • Existing Glasses with a bonus higher than +5 will be reverted to +5.
  • Lenses will provide bonus to Cartography Skill over 100, allowing a player to get up to 105 Cartography.
  • Resolved issue which could cause NPC ship crews and pirates to randomly disappear.
  • Enabled the ability to bid on Magincia Stalls.



      [Discuss This Article]
    Worthiness Precedes Reward

    Submitted by UO_Herald on June 20, 2019 at 7:04 PM CDT
    BNN

    Originally posted June 20, 2019 by UO Dev Team on the UO Herald: 

    As we close out the chapter on Rising Tide, a new chapter begins with Forgotten Treasures. We invite you to sit back and enjoy, Worthiness Precedes Reward.

    By EM Malachi

    The tavern smelled of fish guts and dry rot. The barkeep refilled the tumbler of the irate pirate lord, his sole patron. Hook was drunk and swearing when the man and woman entered. Both were finely dressed and had the shared features of siblings; the woman stood a few inches taller than her kin. Seeing them, Hook dropped a handful of doubloons on the counter and motioned for the bartender to scram.

    Hook grabbed a bottle and filled two mugs, but the siblings declined. Hook shrugged and drank from one of the mugs. When Hook didn’t say anything, the man asked, “Why have you requested this meeting?”

    “I need gold, lots of it. The Royal Navy is building ships faster than I can sink them.”

    The man sat in a chair against the back wall. “So Britannia has the will to win the war you started?”

    His sister sat on a stool on the other side of the pirate. “We have already given so much. What of the other allies we introduced you to?”

    Hook replied, “I haven’t seen the gargoyle since the last job I sent him on, and our mutual friend Rankin is dead.”

    The man’s face darkened, and he closed his eyes for a moment. “How did it happen?”

    Hook shrugged. “His dark rituals versus an angry contingent of the Royal Guard, I think. I don’t know. I wasn’t there.”

    The woman looked over to her brother. “I’m sorry. I know he was a dear friend. Do you need a moment outside?”

    The man gave a sad smile. “I’ll be fine. At least Rankin died as he lived. If we could all be that lucky.”

    Hook slammed down his mug in annoyance. “Can we get back to my problem? My fleets have suffered heavy losses. Some of my captains are in full revolt. Others just left in the night. Without resources, more will leave my side. Even the bloody orcs are grumbling.”

    The man shook his head. “This is disappointing. You even admit you are not worthy of the trust we placed in you.”

    Hook looked startled. “I thought we were here to discuss how you could help our mutual cause?”

    The woman laughed. “Our causes were never the same. This was a test. We expected so much more, for you to earn your place in our leadership.”

    The man pulled out a small crossbow and aimed it at Hook. “You must have known the price of failure, but you got greedy and expanded your war too far. Now your recklessness will be your end. We will do this without you.”

    Hook slowly raised his hands, one still holding a liquor bottle. “We can discuss this.”

    “There is nothing to discuss.”

    “I guess there isn’t.” The pirate brought the bottle down hard on a lantern on the counter. There was a flash as the liquor ignited.

    Dazzled by the sudden flames, the woman hurled her blades at Hook’s head, missing his eye, but slashing across his ear. Hook jumped over the bar as a bolt smashed into bottles behind it.

    The woman drew more knives and walked behind the burning bar. “He’s gone.”

    The man reloaded his crossbow and looked as well. There was an open hatch leading down to darkness. “Shall we follow?”

    Motioning at the growing blaze, she shook her head. “No, these old crimp tunnels are a maze that run to every wharf and pier. I have no desire to be trapped underground for days. We will get someone else to kill him. Trust your sister.”



    [Discuss This Article]
    Forgotten Treasures – World Wide Release

    Submitted by UO_Herald on June 17, 2019 at 12:54 AM CDT
    UO Publishes

    Originally posted June 17, 2019 by UO Dev Team on the UO Herald:

    Greetings,

    We are pleased to announce that as of each shard’s normal maintenance beginning June 18th, 2019 Forgotten Treasures will be deployed world wide.

    A few highlights in Forgotten Treasures include –

    • Forgotten Treasures – a mini-event that continues the story of the nefarious pirate called Hook and introduces a new organization to Britannia – the Fellowship! Visit the in-game Town Cryer to learn more!
    • Treasure Hunting Update – we have revamped the treasure hunting experience and introduced new loot to treasure chests!
    • New MIB Salvage Loot – take to the High Seas and drop your line, fish up new salvage items including new paintings, ship artifacts, and more!
    • Update to Cleanup Britannia Turnins – now you can throw out more of that unwanted clutter and claim some points!
    • New Keeps from the Keep Design Contents!

    You can read all about the latest changes in the Forgotten Treasures publish notes.

    See you on the High Seas,
    UO Team



    [Discuss This Article]
    Publish 105 on Izumo

    Submitted by UO_Herald on June 12, 2019 at 4:07 PM CDT
    UO Community News

    Originally posted June 12, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

    Greetings everyone,

    Izumo will receive the Publish 105 today during your normal maintenance cycle.

    Have a great day!
    UO Team



    [Discuss This Article]
    Forgotten Treasures coming to Origin, Izumo, and Baja

    Submitted by UO_Herald on June 10, 2019 at 10:18 PM CDT
    UO Publishes

    Originally posted June 10, 2019 by UO Dev Team on the UO Herald:

    Greetings,

    We are pleased to announce the Origin, Izumo, and Baja release of Forgotten Treasures will be available following each shard’s normally scheduled maintenance beginning June 11, 2019! Forgotten Treasures is the second in our High Seas themed content updates for the year and we are excited to bring a fresh perspective to Treasure Hunting and Cleanup Britannia. This next installment of Forgotten Treasures brings new mechanics to Treasure Hunting as well as new decorative items, equipment, and more! Please be sure to check out the publish notes for the latest updates, and participate on the UO Forum in the latest discussions.

    This release is also coupled with a mandatory client patch, please make sure you patch up your client to the latest version in order to access any shard. You may see some text localization issues on other shards until Forgotten Treasures is worldwide, this is normal and expected.

    See you in Britannia,
    UO Team



    [Discuss This Article]
    Strive for Unity

    Submitted by UO_Herald on June 3, 2019 at 7:39 PM CDT
    BNN

    Originally posted June 3, 2019 by UO Dev Team on the UO Herald:

    As we prepare to conclude Rising Tide and begin our journey to Forgotten Treasures we invite you to sit back and enjoy, Strive for Unity.

    By EM Malachi

    Town Cryer transcript of Lord Batlin’s Speech to the Royal Council

    “We are the Fellowship”

    “King Blackthorn, Governors, and distinguished guests: I, Batlin, stand before you as a humble petitioner for my people. We of the Fellowship wish to be allowed to do our important work out in the world. I hear you ask, ‘Why does Britannia need the Fellowship? What is one more philosophical society or charity?’ I thank you for giving me a chance to answer.

    We, Britannians, have struggled in our long history, plagued by wars, invasion, and disaster. With the disappearance of one king and the death of a queen, even the Crown has faced hardship. When people struggle for so long, they focus on the burden they carry, and not the road before them. They also miss the suffering of those around them. The Fellowship wishes to lighten these burdens, to help people walk with their eyes on the horizon.

    The Pirate’s Guild took advantage of our distraction and disunity. They are a discord that should never have been allowed. The Fellowship will help protect and unify our people and merchant fleets against this menace. We wish to help bring peace to our world.

    Still, the pirates of Buccaneer’s Den are merely today’s problem. What of tomorrow? We must strive for unity all of the time, not just during crisis. Too many distractions and new ideas fill our cities. With the Shrines to the Virtues so distant, the Fellowship houses we will build will provide places of meditation and respite.

    We will also serve the poor and vulnerable of Britannia. Some may balk at our approach to charity, where those in need earn their alms. However, if we are to heal Sosaria, the Fellowship cannot simply treat the symptoms of poverty. We must help those in need regain their self-worth, as worthiness precedes reward.

    Members of the Fellowship come from all over Britannia. We are your brothers and sisters, your children and parents. We are the same people. Trust your brother, trust your sister. Please let me and my people go out and spread the word of Fellowship.”



    [Discuss This Article]
    Forgotten Treasures TC Release 3

    Submitted by UO_Herald on May 29, 2019 at 7:34 PM CDT
    UO Publishes

    Originally posted May 29, 2019 by UO Dev Team on the UO Herald:

    Greetings,

    We are pleased to announce the third Test Center release of Forgotten Treasures is now available on TC! Forgotten Treasures is the second in our High Seas themed content updates for the year and we are excited to bring a fresh perspective to Treasure Hunting and Cleanup Britannia. This next installment of Forgotten Treasures brings new mechanics to Treasure Hunting as well as new decorative items, equipment, and more! Please be sure to check out the publish notes for the latest updates, and participate on the UO Forum in the latest discussions.

    We would also like to invite everyone to participate in a public test event beginning today and running through the weekend. Hop on to TC1 and say hello!

    Please note – if you plan to test anything on TC1, especially Treasure Hunting, you will need to patch up to the latest client. When you head back to production, you will see this updated client text – do not be alarmed, this is normal and expected behavior.

    See you in Britannia,
    UO Team



    [Discuss This Article]
    Chesapeake Update

    Submitted by UO_Herald on May 27, 2019 at 10:02 PM CDT
    UO Customer Service

    Originally posted May 26, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

    Greetings everyone,

    The issue that caused the crash on Chesapeake was related to the Magincia Stalls. We have temporarily disabled the ability to bid on any stalls until this is fixed. Be aware the owners of the stalls will retain them until we resolve the crash. Shard transfers have been disabled and will not be available until the issue is fixed.

    We are very sorry for the inconvenience and appreciate your patience. You will not experience any revert from the crash today.

    Thank you,

    Mesanna



    [Discuss This Article]
    Chesapeake Shard Crash

    Submitted by UO_Herald on May 25, 2019 at 10:00 PM CDT
    UO Customer Service

    Originally posted May 25, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald:

    Good Evening everyone,

    We are aware of the issue with Chesapeake and working to fix the problem. I will keep everyone informed as to when the shard will return.

    Mesanna



    [Discuss This Article]
    Ultima Online Newsletter (May 2019)

    Submitted by UO_Herald on May 24, 2019 at 10:10 PM CDT

    Update May, 2019 View in browser
    The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

    Please encourage your friends to sign up on our web site


    Producer Notes


    Greetings,

    I would like to start out thanking all that have tested and given us so much useful feedback on the Treasure Chests.  We are in the process of making changes based on the feedback we have received and hope everyone will check out UO.com for the latest changes we have planned for this exciting update!  We had hoped to do more with SoS loot in this publish, however due to the scope of Treasure Chests we have moved the more robust changes to SoS loot to our next publish.  We will still be going ahead with the awesome new salvage loot, however the loot you find in the SoS will currently remain as-is for this current publish.  Since this is the first time we have done a full year of single-themed updates, we are able to focus on breaking down what we want to put in and work with you as players to make sure we can listen to your feedback and make the necessary changes to make the systems even better, for that I would personally like to thank each of you for making UO great!

    As we look ahead to Forsaken Foes it is that time to start thinking of how our High Seas theme will fit into classic UO  favorites like our Anniversary Rewards and Halloween content! 

    The last thing I would like to bring up is the proper way to put in a harassment page when you would like assistance.  We cannot act on word alone we need to be able to see the logs.  So this is the procedure you must use for us to be able to help.

    1. If someone is harassing you first try ignoring him.
    2.  If ignoring does not work then ask the player to please stop and do not say anything else.
    3.  After you have asked the player to stop put in a harassment page and we will take care of it.

    Please remember the GM will not contact you and give you the results of the page so do not be upset with the GM's.

    Our next Dev Meet and Greet will be on the following dates:

    Wakoku June 10th,  9 AM ET
    Great Lakes June 24th, 7 PM ET

    Finally, the following are actions taken on accounts that were banned or suspended during the month of May:

    5  - Disruptive Behavior
    37 - Macroing 
    1 - Solicitation

    See you on the High Seas, 

    Bonnie "Mesanna" Armstrong
    Producer


    New Rewards in the Black Market!

    Rising Tide has been a huge hit!  Our final batch of rewards to hit the Black Market will be on June 1st and we are sure you are going to love them!  The cannon updates and the plunderbeacons have been so popular we are decided to leave them in as permanent features!  The reward cargo will also come into play in the next chapter of our ongoing arc we began with, Rising Tide!  While the Black Market is open today, it won't be forever so hit the High Seas and get those doubloons today!


     



    Question & Answer


    1.  Can you add comas to the auction safe inputs for the owner?

    This is something engineering will investigate to add for a future publish.

    2.  Can we have a smaller version of the Garden Shed?

    This is a great suggestion!  We can add new versions of these items that function the same way that take up less of a footprint.

    3.  Where can I purchase a stable post?

    You can purchase stable posts via the Ultima Store.

    4.  Why does loot sometimes get generated with properties that don't seem to go together?

    There are a number of factors that go into loot property generation, with a lot of moving parts.  We strive to make loot as desirable as possible, but this is certainly a case of "beauty is in the eyes of the beholder".  Addressing the disparity between crafted and magic loot, as well as the entire gear loop in general is a big task we want to tackle over the coming publishes so that we can keep attainable game play fresh for everyone while minimizing power creep.

    5.  What other features can we expect in Forsaken Foes?

    We've got a number of High Seas themed features planned for our next publish, Forsaken Foes!  Some of these include popular favorites like Anniversary rewards, Halloween Pumpkins & Trick or Treating items, as well as the Treasures of Halloween!  Beyond that we will be taking a look at the Charybdis encounter, putting together some fresh loot on Corgul and Scalis, and adding new fish to the aquarium! 
     


    Customer Service


    ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE
    To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.
     
    •  How to create an account or log into my account?
           http://uo.com/Account-Login-Guide
    •  How to manage my accounts after I’ve logged into the Account Center?
           http://uo.com/account-management/
           http://uo.com/faq/
     
    PASSWORD ISSUES
    To reset your password you must first understand which type of account you are resetting the password for.
    EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/.

    •  To reset your EA Account password:
           * Please visit https://signin.ea.com/p/web/resetPassword
           * At the EA page enter the email used to log into your EA Account to change its password.
           * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.
     
    TERMINATED ACCOUNTS
    If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.
     
    IN-GAME SUPPORT
    For in-game issues or question, please submit an in-game help request for a Game Master to contact you.
    FEEDBACK
    To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.
     
    EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS

    Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game.
    Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred.

    If you are having issues with your EA Origin purchase, follow this link to resolve the issue.

    CODE PURCHASE DELAY
    You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:
     
    1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc
    2)  Select topic* - select Orders
    3)  Select issue*
    4)  Click on "Select contact option"
    5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in.

    THIRD PARTY RESELLERS
    We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.
     
     




    Advertise | Corporate Info | EA Privacy & Cookie Policy | EA User Agreement | Legal Notices
     © 2018 Electronic Arts Inc. All Rights Reserved.
    All trademarks are the property of their respective owners.



    [Discuss This Article]
    Forgotten Treasures Update

    Submitted by UO_Herald on May 24, 2019 at 9:56 PM CDT
    UO Publishes

    Originally posted May 24, 2019 by UO Dev Team on the UO Herald:

    Greetings,

    For the past several weeks we have been working through updating one of the core features of Ultima Online. Work on an update to the “Treasure Hunter” profession started long before the first line of code was written and the first pixel was drawn as we gathered feedback from players at the 20th Anniversary party, via e-mail and messages, and on the UO Forum. As we planned the update to Treasure Hunting that would form the foundation of Forgotten Treasures we identified key areas of the experience that needed update from both the player’s and our own perspective. As we try to deliver on these goals sometimes a feature feels right, and other times does not quite work out. We want to thank everyone who has participated in providing feedback for what’s on TC1 and would like to share with you several changes we have in the works,

    • Items will no longer be destroyed with lockpicking failures, instead a grubber will spawn before the lock is opened.
    • Items will no longer be destroyed when Remove Trap fails.
    • Puzzles will no longer be a part of the Treasure Chest trap.
    • Remove Trap trainers will still be available for purchase should players wish to train their skill this way. You will also be able to train Remove Trap via untrapping Treasure Chests and other traps already in the gameworld.
    • Magic Untrap will no longer work on Treasure Chests, Magic Unlock will work as it is currently implemented on TC1.
    • The Remove Trap loop for Treasure Chests has been redesigned as follows,
      • When a player tries to open a chest that is trapped, they will receive a message to use the Remove Trap skill.
      • The disarming process will begin when a player uses Remove Trap on the chest.
      • During the disarming process Ancient Chest Guardians, chosen from the monsters that can spawn during the initial dig, will spawn to defend the chest. These monsters will not drop any loot.
      • These monsters must be defeated before the chest can be opened.
      • The length of this process is variable based on the player’s Remove Trap skill, with higher Remove Trap skill requiring less disarming time.
      • If the player moves more than 16 tiles away from the chest or is killed during the disarming process, the process must be restarted.
    • We have taken another pass at chest loot quality and have made the following changes,
      • Magic Equipment will now spawn in all level chests.
      • Doubled the amount of magic equipment that spawns.
      • Added additional loot entries to all chest packages, primarily for Scrolls of Transcendence and Scrolls of Alacrity.

    We’ve also identified a number of issues that could cause chests to erroneously come up empty or for chests to be missing certain loot items. We’ll have full details in the release notes when these changes hit TC1.

    We are currently working through the changes internally and hope to have them live on TC1 early next week, these changes are not currently live on TC1. We know there are bound to be some questions regarding these changes, but we would encourage everyone to hold off until we have something concrete on TC1 as things often can change during internal testing. We, however, did not want to go into a long weekend without sharing our plans with the community!

    For those of you who will be celebrating the Memorial Day holiday in the United States we hope you join us in honoring those who made the ultimate sacrifice and enjoy a safe and happy extended weekend.

    See you in Britannia,
    UO Team



    [Discuss This Article]
    Sacrifice

    Submitted by UO_Herald on May 17, 2019 at 9:21 PM CDT
    BNN

    Originally posted May 17, 2019 by UO Dev Team on the UO Herald:

    As we continue the story of Rising Tide we invite you to sit back and enjoy, Sacrifice.

    By EM Malachi

    Those guarding the shore of the Isle of Deeds saw the pirate sloop before they noticed the rowboat it was pursuing. It was clear the small craft had a head start, but one man rowing could not match the wind for speed.

    The knight in command made the call to protect the fleeing boat, ordering the Hold’s cannons to track the pirate ship. When a few shots came close, the pirate ship veered to avoid the fortified island, but its crew fired a parting shot at the rowboat. Striking the side, the cannonball obliterated the boat, sending its occupant flying.

    The knight commander was surprised when he saw the survivor crawling out of the surf. The man struggled to stand after the swim. It was a young pirate with a longsword strapped to his back. He was clutching a stone object tightly to his chest. Seeing the line of knights, he held out what he was carrying before collapsing.

    *****

    The Lord of the Den had demanded ships, and the Guild had heeded Hook’s command. Every galleon, brigantine, and sloop was deployed with the purpose of cutting off Britannian sea routes. Shipbuilding efforts in Yew and Minoc were set ablaze. The pirate fleet brazenly sank merchant ships docked in Moonglow. A night’s skirmishes with the Royal Navy in Brittany Bay left the entire city without sleep.

    Because of the chaos, the fleet preparing to retake Valor Island was instead ordered to join the blockade of Buccaneer’s Den.

    *****

    The old gargoyle ran a talon over the Rune of Valor. “I see a powerful corruption here and the rot is spreading, moving through the connection toward the shrine itself. There is something else too. A darkness on the edge of my vision. Whatever power this Rankin tapped into, I do not believe even his death will end the spell.”

    Mariah was distraught. “That is why I need answers from the Codex. May I borrow the necessary artifact from the gargoyles? I need to save the rune.”

    Naxatillor gave a sad sigh. “My friend, you already know what you must do. Healers from both our peoples know that a limb cannot always be saved, but it is the greater whole that matters. To save the shrine, you must sacrifice the work of your friend.”

    “Do you have any idea how hard that is? This was Julia’s final masterwork. She gave her life for me, and her spirit came to me for help. I owe her this.”

    The gargoyle painfully extended his wings. They still bore scars that Naxatilor had received when the seer had peered too far into the Ethereal Void. He looked so very old. “I have outlived all of my hatchkins. I would trade the mantle of age and all I am to see their faces again. What I do now, I do for the world they died to build, a world they never got to see. A world where my people live and work with humans and elves and Meer and others for the greater good. So their sacrifice was not in vain.” “For what she lived for, you must be the woman Julia died to save.”



    [Discuss This Article]
    Congratulations Keep Design Contest Winners!

    Submitted by UO_Herald on May 16, 2019 at 9:14 PM CDT
    UO Community News

    Originally posted May 16, 2019 by UO Dev Team on the UO Herald:

    We know you are going to LOVE these designs! We are continually amazed at the creativity of Britannia’s architects and we are excited to announce the following keep plots will be available when Forgotten Treasures is released worldwide,

    The fortress of Lestat by Lestat
    Citadel of the Far by voice
    Keep Incarcerated by Nick Carraway
    Desert Rose by obsidian
    Sally Trees by Cinderella
    8 of Hearts by Clover

    Congratulations again to all the winners!

    See you in Britannia,
    UO Team



    [Discuss This Article]

    News powered by Coranto
    This website is not affiliated in any way with Electronic Arts or Mythic Entertainment. Content and images are the copyrighted intellectual property of their respective creators.

    Copyright © 2008-2014 Ultima Online Roleplaying Community UORPC.NET
    Download the UO game client!
    UORPC_Main