News for Wednesday, October 17th, 2018, 11:58 PM CDT
Late July, BY 553


Ultima Online Newsletter (September 2018) -- October 16, 5:58 PM
Publish 102 Comes to Origin, Baja, and Izumo -- October 16, 5:54 PM
Whispers in the Dark -- October 15, 4:26 PM
Meet and Greet schedule for October -- October 12, 4:20 PM
Publish 102 TC Release 1 -- October 11, 4:15 PM

Ultima Online Newsletter (September 2018)

Submitted by UO_Herald on October 16, 2018 at 5:58 PM CDT

Update October 2018 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings everyone,

With Publish 101 Britannia is in full Halloween spirit!  The pumpkin patches are bustling with Grimms, the Butcher's are terrorizing graveyards, tricks and treats are finding their ways into beggar's pockets and immense wealth is pouring from the Treasures of Khaldun.  There's still plenty of time to enjoy all these great features - so log in and have some fun!  We have received feedback regarding the new stealables in the chests in Khaldun, please know these are a rare spawn so please do not give up!  You will find them if you keep looking!

Looking ahead to Publish 102 in November hunters will be happy with new Huntmaster Challenge trophies as well as new rewards that you can read more about below.  Publish 102 is currently in testing so check out the release notes for full details!

The fun doesn't stop there and we are already working on Publish 103 which brings new rewards to some of Britannia's most popular events such as our Holiday Gift Tokens and the Artisan Festival.  We are also really excited about a new combat encounter during the Holiday season that is sure to satisfy even the most seasoned of warriors!

The holiday season has always been busy for us with the additional quests, events, and gifts that are required to give you plenty to do during the holidays.  To better accommodate holiday themed content and give you more of it we will be moving the release of vet rewards to an early spring publish.  Look for new vet rewards in Publish 104!

We continually strive to keep the Ultima Store stocked with plenty of new items to add to your collection.  Our new mounts have been a huge hit and we hope you enjoy the new Undead Cat Mount!

Costumes from the Khal Ankur encounter have also been very popular and we would love to hear from you on which costumes you would like to see added in future publishes!  To keep costumes from taking up a weapon slot we are adding a new item to the Ultima Store that allows you to wear a costume the same way the goblin statue works for goblins.  Keep an eye on UO.com for more details!

The following are the accounts that were banned or suspended:

1 - Illegal house design 
1 - Disruptive Behavior
8 - Solicitations
22 - Macroing 
10 - Multiboxing
15 - Duping

See you in Britannia, 

Bonnie "Mesanna" Armstrong
Producer

 


The Huntmaster's Challenge


Are you skilled enough to be among Britannia's most celebrated hunters?  The Huntmaster's Challenge returns with all new quarry and rewards!

Test your skills and find Britannia's largest Raptors, Scorpions and Sea Serpents to win the first challenge featuring these new trophies!

Claim new rewards including...
  • Hamburger, Hot Dog, and Sausage Recipes!
  • The Miner Satchel & Lumberjack Satchel - reduced carrying weight for your harvesting haul!
  • The Harvester's Axe - magically transforms logs into boards automatically!


Question & Answer

Thanks to Uriah Heep for providing some great questions!

1. Inscription Bods.  All are the same value.  Can we leave 1st circle bods at what they are, and scale each circle up from there?  An 8th circle scroll has to be made by a gm scribe, and should be worth more than a scroll that any noob can buy from the mage shop and put in a BoD.  So give the higher levels appropriate point increases, and of course, increase the LBoDs accordingly.   

We can see your view point on this, however this would require a major change to the way BOD point value is calculated across all skills and we have no changes planned at this time.

2.  BoD Books:  Either make them count as 1 item, and let them be used in pack, or leave the count as is and let them be used locked down or in secure containers.  A big pretty please, please.

This is something that Bleak is working on for Publish 103.

3.  Warriors and Archers and Throwers with 120 weapon skills, tactics, and anatomy should never even have a chance to whiff twice in a row, much less those runs of 4-8 that happen.

There are a lot of variables to take into consideration such as what your skills and stats are compared to the skills and stats of what type of mob you are fighting when calculating a chance to hit or miss.  If you are experiencing runs of 4-8 we would need more information as to what your skills, stats, and equipment are versus what mobs you are fighting to investigate further.  Anyone should feel free to email that information.

4.  Don't know why we can't, but can we please put floor tiles in packies or hordies to carry them?  Or be allowed to set them on the floor to give to another char?

These tiles are designated house only which means they can only spawn in certain locations and only your pack, your house, or your bank can carry them.  When we put in the exchange for stacking housing tiles players were bringing their large amounts of tiles to the NPC via pack animals.  When they gave them to the NPC since they were last in a pack animal there was no valid place to spawn since the last location was a pack animal it would delete all the tiles.  This is the reason these tiles cannot go onto pack animals.

5.  Even if there is no High Seas overhaul coming soon, at least go ahead and make the cannon firing easier and more automated?  (might not be the right word).  And lighten up some on the time it takes to manufacture all the required supplies.

We completely agree with this statement.  Fixing the steps it takes to fire a cannon and the loot are some of the first things we would like to see changed.  Beyond that we look forward to an open community discussion on what a future High Seas update would look like.  Keep an eye on the UO.com forums for that discussion!

6.  Take Pinks and Blues for skills like taste ID, Item ID, Camping, etc etc from the list of possible drops at champ spawns and t-chests.

We totally agree with you on this.  Those skills are useless by today's standards and just never taken out of the list.  We will look at removing these in a future publish.

7.  In the CC (yeah, yeah, I know lol)  How about a Harvest All button for us farmers?

This is something we can add to the gardening system for a future publish to reduce the amount of clicking it takes to harvest plant resources from gardening.


  


Customer Service


1. If you have an account that was terminated by CS over a year ago and would like to have it back please contact support here and give them the details and identify the account as yours, depending on the termination we will remove the restriction from your account so you may open it again.

2. All Sovereigns purchased from Origin have to be entered on the Account Management page.  You can not enter these in game. Please know that you can not unlink the account and link it to another account with Sovereigns on your accounts.

3. Anyone that is trying to reopen an account please make sure you send all the information to support@ultimaonline.com so we can have a record of this.  In the original request to support if you do not know your secret word please ask for a hint.  Give them all the information to identify the account as yours so there will not be a lot of delays.

4.  If you are having issues with your Origin purchase follow this link to resolve the issue..

5.  If you have any in game questions or issues submit an in game help request for a GameMaster to contact you.

6.  For any feedback to content put in game please send it to UO@broadsword.com.

7.  Regarding Origin orders, codes, and third party resellers.
 
Recently some of the player base may have noticed that an Origin store purchase they have made did not arrive or complete as expected. A confirmation or code email has not been received and you are wondering what may have occurred with your order. The Origin store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process, however players who have questions or concerns regarding a store purchase can contact Origin support for assistance using the below link:
 
http://help.ea.com/en/contact-us/new/
 
When prompted for a product, choose Origin. Next choose your platform, and select ‘Orders’ as the topic. You can further specify your issue in the subsequent fields before speaking with an agent.
 
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of gametime, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.


PASSWORD ISSUES
 
To reset your password you must first understand which type of account you are resetting the password for. EA Accounts, Mythic Master Accounts, and Mythic Product Accounts all have separate individual passwords. All of which you can reset at your leisure at our Account Center at https://accounts.eamythic.com/. Unfortunately, Broadsword Support cannot assist with potential EA Account issues or passwords, please follow the steps below.
 
To reset your EA Account password:
     * Please visit https://signin.ea.com/p/web/resetPassword
     * At the EA.com page enter the email used to log into your EA Account to change its password.
     * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here, https://help.ea.com/en/contact-us/new/#?product=origin&platform=pc


CREDIT/DEBIT CARD UPDATE
 
To update your credit card information, please follow these steps:
  • Login to the Account Center (https://accounts.eamythic.com) with your EA Account email and its password
  • Select the 'Subscriptions' tab
  • Locate the account you would like to update the card for
  • Select the 'Subscribe' button
  • Select the billing cycle you would like to use and continue
  • When you get to the page asking which payment method you would like to use, instead of choosing to add a card, select the 'Manage Accounts' option in the top right corner of the page. This should load a new page that will contain your previous credit card information.
  • Find the card you wish to update and select the 'X' button
  • You can now re-enter your credit card with the updated information by using the 'Add a card' button.

ACCOUNT MANAGEMENT AT THE ACCOUNT CENTER (https://accounts.eamythic.com/)
 
How to create an account or log into my account?
http://uo.com/Account-Login-Guide
 
How to manage my accounts after I’ve logged into the Account Center with my EA Account credentials?
http://uo.com/account-management/
 
Additional support links and videos:
http://uo.com/faq/
https://www.youtube.com/watch?v=5G7ABl5wdyU
https://www.youtube.com/watch?v=S5qQwJ6rgI8


 




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[Discuss This Article]
Publish 102 Comes to Origin, Baja, and Izumo

Submitted by UO_Herald on October 16, 2018 at 5:54 PM CDT
UO Publishes

Originally posted October 16, 2018 by UO Dev Team on the UO Herald:

Greetings,

With regularly scheduled maintenance beginning October 17, 2018 Publish 102 will be deployed to Origin, Baja, and Izumo.  You can read about the new Huntmaster’s Challenge and other Publish 102 features in the notes.

There is a mandatory client patch associated with this release, so please make sure you update your client before accessing any shard.

See you in Britannia,
UO Team



[Discuss This Article]
Whispers in the Dark

Submitted by UO_Herald on October 15, 2018 at 4:26 PM CDT
BNN

Originally posted October 15, 2018 by UO Dev Team on the UO Herald: 

To shepherd in the Treasures of Khaldun we have a series of short pieces of fiction to supplement the events in-game.  We present the final installment,

Whispers in the Dark
By EM Malachi

There was the rattling caw of a crow in the distance, and an open window carried an acrid wind from the part of town that had been put to the torch. Even as exhaustion and grief pulled at him, the old sage couldn’t sleep. He could not forget the faces of the murdered innocents he had prepared for burial the next day. He forced his eyes shut and tried to ease his mind.

There came a child’s giggle from the hallway outside his room, and then a voice spoke from the darkness, “Humbolt…”

“Humbolt…” spoke another voice from the other side of the room. This one was from another child.

When Sage Humbolt sat up in fear, the first voice spoke again, “Humbolt, aren’t you going to find us?”

Out of the shadows stepped two small forms, a little boy and girl. Humbolt recognized them. He had seen them earlier that day in shrouds. “You’re alive?”

The boy turned his head slightly to show a cruel wound. “Oh, the optimism of the living! Isn’t it amusing, sister?”

The little girl giggled, and her bloodless eyes rotated oddly. “We could end him tonight, but where is the fun in that? Let’s play the game of questions.” She traced a terrible glyph in the air, and Humbolt felt an icy spell paralyze his limbs.

“Just like the old days? An excellent idea.” The small corpse moved itself closer to Humbolt, staring at him with its unblinking eyes. “The game is simple. We ask each other questions until one of us doesn’t. There will also be consequences if you lie. I’ll even let you go first.”

Humbolt asked, “How are you so powerful?”

Kyrnia giggled, until the small form she wore started to bleed at the mouth. “He still thinks he will stop us, brother. Even now…” A small pale hand picked up a dagger from the bureau.

Lathiari shook his head. “Now, now. We can’t end the game after a single question.” The lich in the stolen body walked over to the bed. “We are so powerful because of patience and study. We always did love the books mother gave us. There were so many secrets there: the Dark Unknown, Mordin Grimswind, even Khal Ankur. Humanity has chosen to forget so much darkness, in the name of civility. We didn’t let the past stay buried.”

Kyrnia tapped on the wall. “It’s our turn to ask now! Can we ask him the person he cares about most? What he is most afraid of?”

Her brother thought for a moment. “I think I have a question, if you’ll let me.” When Kyrnia didn’t object, Lathiari asked, “What will you give to stop us?”

Humbolt didn’t hesitate in answering, “Everything.”

Lathiari learned down, and Humbolt could smell the corpse’s incipient rot. “We may have to hold you to that.”

Kyrnia giggled and started playing with the sharp knife. “That was wonderful, brother! You got him to suggest a new game. I’ll begin ‘everything’ with the little toesies…” She was interrupted by heavy knocking on the door, and armed guards sounding the alarm. “This town is so dull now. So vigilant and suspecting! Let’s move on to the next one.”

Lathiari nodded, and the two wraiths departed the forms they were animating, leaving behind small still corpses.

*****

The potion had been bitter to drink, but the taste of lich heart was worse. The necromancy that had kept the liches alive stuck to the tongue like mold, and it burned all the way to the stomach. It was a cruel task, one Humbolt could not have given to any other. The shadows seemed to taunt him as delirium gripped his mind.

Two shapes appeared before him, the wraiths of Kyrnia and Lathiari. Already, their magic was fraying, sending pieces of their twisted spirits off to whatever darkness was waiting. Kyrnia glared at him as the memory of her face crumbled to dust. The skull of Lathiari grinned as oblivion claimed it, tendrils of corrupted magic reaching out toward Humbolt. When there was almost nothing left, Lathiari whispered:

“Sage, we keep you to your promise. You gave your life, but there is one last thing left to take. You will find no rest, even in death.”



[Discuss This Article]
Meet and Greet schedule for October

Submitted by UO_Herald on October 12, 2018 at 4:20 PM CDT
UO Community News

Originally posted October 12, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings all,

The Dev Meet & Greets for the month of October will be as follows:

October 15th – Sakura – 9 AM ET

October 22nd – Lake Austin –  9 PM ET

See you in Britannia,
UO Team



[Discuss This Article]
Publish 102 TC Release 1

Submitted by UO_Herald on October 11, 2018 at 4:15 PM CDT
UO Publishes

Originally posted October 11, 2018 by UO Dev Team on the UO Herald:

Greetings,

We are pleased to announce Publish 102 will be available on TC on October 12, 2018.  Publish 102 introduces new content for the Huntmaster’s Challenge along with some other updates you can read about in the publish notes.

We will be hosting a public play session all day on October 12th, so hop on and say hello and give some feedback.  Let’s see who can hunt the largest of the new trophies!

Due to the accelerated publish schedule of Publish 102, we will not be wiping Publish 102 for a new castle & keep design contest, as a result look forward to a new contest in Publish 103!

There is a mandatory client patch associated with this release.  Please make sure you patch up your client to the latest version before logging into any shard.

See you in Britannia,
UO Team



[Discuss This Article]
Publish 101 Update

Submitted by UO_Herald on October 9, 2018 at 4:09 PM CDT
UO Publishes

Originally posted October 9, 2018 by UO Dev Team on the UO Herald:

Greetings Everyone,

We have made the following adjustments to Publish 101 that will be released on the shards during normal maintenance time beginning with the Japanese shards this evening, 10/9/2018:

  1.  The  Khal Ankur and the Dragon Turtle  champ spawns located in Felucca have been adjusted to spawn upon morning maintenance and can only be reactivated with valor after the first spawn.
  2.  Cultist’s Ritual Tomes will no longer be spawning as a blessed item on Siege and Mugen.
  3.   The information for the Felucca Khal Ankur Champ Spawn in the Wiki regarding the guaranteed 120 Power Scroll drop has been corrected, it now states 4 instead of 8 scrolls.

We appreciate all your feedback and look forward to more in the future.

UO Team



[Discuss This Article]
The Oldest One

Submitted by UO_Herald on October 8, 2018 at 5:18 PM CDT
BNN

Originally posted October 8, 2018 by UO Dev Team on the UO Herald:

To shepherd in the Treasures of Khaldun we have a series of short pieces of fiction to supplement the events in-game. We present the next installment,

The Oldest One
By EM Malachi

When Mordea had yet again recounted the Line of Blood that granted her primacy over Tempestry, the Master Sorcerer Malchir threatened to brand her with his fire magic. Even stranded far from their world of Pagan, the Sorcerers and Tempests were bitter rivals. Both cult leaders wanted to strike again at Britannia, but neither wished to cede authority.

Lothian ignored them all. The blind necromancer ran her finger along the pages of the rotting tome that was even older than she was. A screaming Britannian mage had surrendered the book and all he knew about Khaldun. The Tempests and Sorcerers had lined up to kill each other when Lothian slowly stood up. The withered crone had not left her chair in years, carried from place to place in a palanquin lifted by skeletons. All the cultists stopped bickering and watched Lothian. Even Mordea turned her head slightly, knowing that even the thickest blood could grow thin when a follower of Lithos was angered.

Lothian spoke, “We are only allies by the cruelty of fate, but we all serve something greater. The Titans may be gone, but the darkness still exists.”

“How can you be so sure?” asked one of the younger sorcerers. One of his fellows desperately tugged at his sleeve to silence him.

Lothian gave him a stern look, and necromantic rot started to spread up his arm. At the elbow, she stopped, letting him keep the rest of the limb. Lothian continued, “We have an opportunity, but we must act now. We can use the secrets of this world against it.”

As many in the crowd nodded in approval, Mordea herself asked, “What must we do?”

Lothian handed the arcane text to a skeleton, who carried it over to the other cultists. “I have knowledge of the King of Seven Deaths and how to wake him. He sleeps until four great powers join him in the shade.”

Malchir was now focused and asked, “Does this mean we should kill four of their leaders?”

Lothian clucked her tongue. “Years ago, four humans were sacrificed, as if that were meaningful at all. No, something greater is needed. We together have the means to summon this undying mage king: the remnants of the Titan we served.”

There were whispers of doubt in the crowd, so Lothian continued, “Yes, yes, we will lose access to much of our respective magics, but most of you would lose that in death anyway. We no longer have the means to wage a direct war against Sosaria, but that doesn’t mean we can’t break the back of this world before the darkness comes. Work with me, and we will wake Khal Ankur.”



[Discuss This Article]
Log In Server Maintenance & New Ultima Store Items

Submitted by UO_Herald on October 1, 2018 at 5:12 PM CDT
UO Community News

Originally posted October 1, 2018 by UO Dev Team on the UO Herald:

On Wednesday, October 3rd, 2018 beginning at 10 am ET the login servers will be unavailable for approximately 1 hour. During this maintenance time, players will be unable to log in. Thank you and we apologize for any inconvenience this may cause.

We are also excited to release two new items in the Ultima Store, the Undead Cat Mount & Potion of Glorious Fortune. Veteran players may claim a complimentary Potion of Glorious Fortune from the Generous Alchemist located at the Khaldun Camp.

See you in Britannia,
UO Team



[Discuss This Article]
Seven Deaths

Submitted by UO_Herald on October 1, 2018 at 5:08 PM CDT
BNN

Originally posted October 1, 2018 by UO Dev Team on the UO Herald:

To shepherd in the Treasures of Khaldun we have a series of short pieces of fiction to supplement the events in-game.  We present the next installment,

Seven Deaths
By EM Malachi

The bone fingers wrapped around a stone and began scratching the words again onto the crypt walls. The skeleton did not see the blasphemy it was writing. The Sun had never touched the dark tunnels, and the skeleton’s eyes had long ago decayed to dust. It didn’t matter. The story itself was part of the spell that kept it moving, and it would continue to etch the words over every stone surface for eternity, as it waited for the return:

There was once a powerful mage named Khal Ankur whose glory demanded tribute from all those around his domain. The leaders and sages in these lands grew to resent this high price and looked for a way to end the mage’s reign.

One lord sent an assassin to cut out Khal Ankur’s heart. In the night, the killer came with blades sharp enough to split hairs. The mage woke when the blades pierced his chest, and Khal Ankur spoke to the killer, “For the gift you have given me, I give equal measure.” When he was done, Khal Ankur returned the assassin’s heart to the lord who had sent him.

Another king saw an opportunity, and offered Khal Ankur his daughter’s hand. While the young bride was sweet, the poison she carried was not. As the newly married couple raised a toast, Khal Ankur drank deeply from his cup. As his lips turned black, he spoke to his bride, “For the gift you have given me, I give equal measure.” Then he kissed her.

One nation sent their greatest witch-hunter. The zealot pulled Khal Ankur from his sanctum and covered him with flammable oils. As the roaring flames tore at his body, Khal Ankur laughed at the hunter. “For the gift you have given me, I give equal measure.” The wind brought the zealot’s ashes home.

Confident from drink, a mob of young princes thought to take care of what their elders could not. They managed to corner Khal Ankur at a feast and bludgeon him unconscious. Covering his head with a sack and binding his feet with heavy irons, they drowned Khal Ankur in the deep sea. Khal Ankur’s voice was heard from beneath the waves, “For the gift you have given me, I give equal measure.” They spent the night celebrating on the edge of the tide, and a sudden surge claimed their drunken forms.

A settlement of miners decided to stop paying the golden tribute demanded of them, sending instead one covered in pox and pestilence. The leper died at the gates to Khal Ankur’s domain, and the sickness spread through those who served the mage. As the pox marked Khal Ankur’s flesh, he made the journey to the mines. His voice rumbled down the tunnels, “For this gift you have given me, I give equal measure.” No gold ever left those mines again.

An alliance of kingdoms sent their armies to surround and lay siege to Khal Ankur’s fortress. Without food or supplies, those inside consumed insects and rats before dying of hunger. On the final day, the mage walked out of the fortress, withered from hunger. Khal Ankur bit into his own arm for a taste of meat. Collapsing to the ground and with his own blood dripping from his mouth, he offered this retort, “For this gift you have given me, I give equal measure.” Locusts destroyed the harvest that year, and all food stores spoiled. Those kingdoms became known as the lands of gnawed bones.

With the pathetic rabble crushed and utterly alone, Khal Ankur grew melancholy and retreated to the crypt under his sanctum. He lay on a slab of stone and mark his forehead with a powerful glyph. As his life drained away, the bodies of his servants and enemies started to move. The horde came to his side to listen to his final words: “I will sleep until four great powers join me in the shade. Give me this gift, and I will give equal measure.”



[Discuss This Article]
Future Publish Schedule Update & More!

Submitted by UO_Herald on September 28, 2018 at 9:19 PM CDT
UO News

Originally posted September 28, 2018 by UO Dev Team on the UO Herald:

Greetings,

Publish 101 has been live for a little over a week and already Britannian’s have demonstrated their wit and resolve in defeating the latest threat to the realm. Crafters have been outfitting her armies with Caddellite infused weapons, magical items, and treats and are ready to seize the Treasures of Khaldun, while rogues have gotten an early taste of the riches to be had.

The remainder of the Treasures of Khaldun content, including Artifact of the Cult drops from the Khal Ankur Champ Spawn, Puzzle Box artifacts, and bonus power scrolls will go live on October 1st. Also going live on October 1st are the pumpkin patches, trick or treating, and zombie skeletons. You’ll have plenty of time over the next two months to experience all this great content, so get out there and have some fun!

We also have some new items coming to the Ultima Store in October! The first of which is a new skeletal cat vanity mount. The second is a “Potion of Glorious Fortune” that gives a bonus to points earned from creatures in the Treasures of Khaldun. As a special thank you to our veterans, all veteran accounts will be able to claim a complimentary potion from the camp outside Khaldun. Keep an eye on UO.com for updates when these items are available.

Looking ahead to Publish 102 we are aiming for a world wide release sometime around the end of October. This is an accelerated publish cycle and will include new additions to the Huntmaster’s Challenge, both new prey and rewards, as well as new hairstyles and beards in the Ultima Store.

There is currently an active discussion (Undress/Dress Macro Addition to Classic Client) related to proposed changes as they relate to a new undress/dress macro being added to the classic client. We encourage you to head over to the forum to learn about and participate in the discussion.

Don’t miss our next Dev Meet & Greet on Sonoma on October 1st, 2018 at 9pm ET. Looking ahead to Publish 103, the elves have been busy getting this year’s Artisan Festival goodies ready as well as some great vet rewards, and a new seasonal encounter we are excited to share with you in our upcoming newsletters.

See you in Britannia,
UO Team



[Discuss This Article]
Happy 20th Anniversary Asuka!

Submitted by UO_Herald on September 27, 2018 at 9:15 PM CDT
UO Community News

Originally posted September 27, 2018 Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

Today the players of Asuka got together to celebrate their shard’s 20th Anniversary! Thanks to all our players and we look forward to many more years!

Happy 20th Anniversary Asuka!



[Discuss This Article]
The Detective

Submitted by UO_Herald on September 24, 2018 at 9:09 PM CDT
BNN

Originally posted September 24, 2018 by UO Dev Team on the UO Herald:

To shepherd in the Treasures of Khaldun we have a series of short pieces of fiction to supplement the events in-game. We present the first installment,

The Detective
By EM Malachi

Chief Inspector K. Jasper considered the stone relic and the blood that covered it. He understood why the town guard of Trinsic had wanted his help. This was the third collector of mystical artifacts who had been killed in the last week. This clearly was not a coincidence. While the fresh blood was obviously from the relic’s final owner, Jasper didn’t know what to make of the strange occult symbols covering the stone mosaic. It appeared to be a fragment of a crypt wall, but which one? Jasper made a note to speak to someone at the Lycaeum.

He started reading the victim’s notes on the collection. Most of the baubles and trinkets had pages of lore and history, but the victim’s research on this particular relic was missing. There was just a scrap of paper with a single name written on it: Leoric Gathenwale. The name immediately brought the details of the case to mind: the madness, the rituals, and the monstrous spider.

The Inspector went to the door and motioned to one of the town guards. “I need you to send a message. We require more help on this.”

The guard looked confused, so Jasper stressed the importance. “It relates to an old case: Khaldun.”



[Discuss This Article]
Ultima Online Celebrates 21 Years!

Submitted by UO_Herald on September 24, 2018 at 9:04 PM CDT
UO Community News

Originally posted September 24, 2018 by UO Dev Team on the UO Herald:

21 years ago Ultima Online changed the video game landscape forever. Sosaria spawned a virtual world where people could adventure together and forge friendships that would last a lifetime. Today we celebrate that legacy by wishing UO a very happy birthday and thanking all those Britannians who have left their mark on our humble virtual world.

Long live UO!



[Discuss This Article]
Publish 101 World Wide Release

Submitted by UO_Herald on September 19, 2018 at 9:01 PM CDT
UO Publishes

Originally posted September 19, 2018 by UO Dev Team on the UO Herald: 

Greetings,

We are pleased to announce Publish 101 will be released with each shard’s regularly scheduled maintenance beginning September 20th, 2018.  Publish 101 is full of features that you can review in the notes.

Please note the following,

  • The new quest & caddellite crafting will be activated manually following each shard being published.  Please be patient as we work through each shard.
  • The Treasures of Khaldun, Trick or Treating, Pumpkin Patches, and Zombie Skeletons will not be active until October 1st.
  • The classic Keep design has been adjusted to accommodate current and planned changes.  Please review the notes for more details.

This is a mandatory patch, please update your client before trying access any shard.

See you in Britannia,
UO Team



[Discuss This Article]
Publish 101 Update to Origin, Izumo & Baja

Submitted by UO_Herald on September 17, 2018 at 8:58 PM CDT
UO Publishes

Originally posted September 17, 2018 by UO Dev Team on the UO Herald: 

A new update will be going out to Origin, Izumo, and Baja during their next maintenance. We will be re-enabling the option to convert to the new Castle/Keep designs. The following restrictions apply when converting:

  • The existing house must be properly placed with no blocking objects within courtyards.
  • No goza mats, stone pavers, stone walls, stewards, contract vendors, grass or snow tiles can be present within the house.

See you in Britannia,

UO Team



[Discuss This Article]
Castle Keep Customize Issues

Submitted by UO_Herald on September 15, 2018 at 3:14 PM CDT
UO Customer Service

Originally posted September 15, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Good afternoon everyone,

Due to major issues that have come up with converting to the new Castle/Keep designs, we will be reverting Baja,and Origin back to yesterday at 3 am ET. We are not turning off housing but you will no longer be able to convert your present Castles and Keeps. You will still be able to place the new designs from the House Placement Tool .

We are sorry for any inconvenience this may have caused you and we will keep you informed when these issues are resolved.

Have a great weekend,
UO Team



[Discuss This Article]
Contest Housing Pricing Update

Submitted by UO_Herald on September 14, 2018 at 3:11 PM CDT
UO Community News

Originally posted September 14, 2018 by UO Dev Team on the UO Herald:

Greetings,

Thank you to everyone who has provided feedback on the cost of the contest houses. We will be updating Origin & Baja this afternoon to reflect new prices. Izumo will receive updated pricing with its next normally scheduled maintenance.

The cost of these homes for Siege Perilous will be reflective of the increased value of gold on Siege compared to production shards.

The new costs for new homes will be as follows,

Production

Production

Siege

Siege

See you in Britannia,
UO Team



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September Meet and Greet Schedule

Submitted by UO_Herald on September 13, 2018 at 2:58 PM CDT
UO Community News

Originally posted September 13, 2018 by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

With trying to get the publish out the door time got away from us for September. We will only be doing one meet and greet in September which will be September 17th, 2018 on Asuka at 9 am ET

For October we will be on Sonoma on October 1st at 9pm ET.

Thank you and we look forward to seeing you there.
UO Team



[Discuss This Article]
Contest Housing Pricing

Submitted by UO_Herald on September 13, 2018 at 2:55 PM CDT
UO Community News

Originally posted September 13, 2018 by UO Dev Team on the UO Herald:

Greetings,

We have seen quite a bit of discussion relating to the cost of contest housing recently introduced with Publish 101. Firstly, the cost of contest housing will be uniform across all shards, including Siege Perilous.

As far as the costs of these homes in relation to legacy housing, we want to share with you why these homes cost substantially more than a standard castle. One of the top 5 most common areas of feedback we receive is that the game world lacks adequate gold sinks to effectively combat inflation within the economy. One of the most effective ways to combat this is pulling gold out of the game by providing high end luxury items. A castle is the most luxurious item Britannia has to offer, and the new designs are the top end of that luxury. Gold is by no means in short supply, and rallying around the fundraising efforts for luxury items is one of the greatest motivators for group activity in our beloved MMO. We look forward to seeing the new designs fully decorated as you make them your home.

See you in Britannia,
UO Team



[Discuss This Article]
Ultima Online Newsletter (September 2018)

Submitted by UO_Herald on September 12, 2018 at 2:48 PM CDT

Update September 2018 View in browser
The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia!

Please encourage your friends to sign up on our web site


Producer Notes


Greetings everyone,

It's that time of year again!  As Ultima Online approaches another milestone in gaming history, celebrating 21 amazing years, the UO Team wants to extend a very special thank you to all our players for the years of continued support!  Your devotion is what keeps us motivated each day to make Britannia as living and vibrant a world as ever.  So again, thank you and long live UO!

If everything goes as planned we will be publishing Origin, Baja, and Izumo with Publish 101 during normal maintenance cycles for those shards on Thursday September 13, 2018.  We want to extend a special thank you to all those who participated in our play sessions and provided very valuable feedback!

There were many entries for the Castle/Keep contest, and this has only served to underscore the creativity of our amazing community.  These new designs will be prefabricated, so you will not be able to alter them once they are placed.  The house will cost per tile such as the old prefab houses do.  This is the first of many contests to come, and we fully expected this to be a fluid process as we refine best practices for future publishes.  Based on feedback we will be adjusting the process for Publish 102.  We are going to set up two rounds of voting to help cull the number of entries so the community can more easily assist in choosing their favorite designs.  We will also be refining the teleporting process to cut down on waiting times and speed up your ability to visit each entry.  As we outlined from the beginning, entries that do not meet our aesthetic and functional requirements will not be taken into consideration.  We know this can be a completely subjective requirement and will do our best to try and outline some tips for future contents, as this is something we are continually evaluating as we push the limits of the community's creativity.  We want to thank everyone who participated in the inaugural run of the contest and look forward to the contest for Publish 102!

For this publish we are going to add 3 of the top player voted designs and 3 designs chosen by the UO Dev Team.  The selections for Publish 101 are as follows:

#1 - Canary - Keep
#2 - Dot Warner  - Castle
#5 - Don Quan - Castle
#20 - Queen Elsa - Castle
#22 - MissEcho - Castle
#37 - Analaya - Castle

Congratulations to all the winners of the first contest.  We look forward to seeing the next creative batch of designs!

With all the excitement around the Castle & Keep contest don't forget to check out Publish 101 which is full of exciting new content to play in the coming weeks!  Read the full details about Publish 101 below and see if you are brave enough to chase the Treasures of Khaldun!


Update on actioned accounts to date:
Abuse of game mechanics 5
Distruptive Behavior 16
Naming violation 5
Solicitation 7
Unattended Macroing 39
Duping 11
Multiboxing 13


See you in Britannia, 

Bonnie "Mesanna" Armstrong
Producer

 


Publish 101 - The Treasures of Khaldun & More!

We have been busy testing all that Publish 101 has to offer! If you haven't had a chance yet, head on over to the Publish 101 wiki page and read up on all the exciting new content coming to Britannia, some of the highlights include, 
  • 21st Anniversary Rewards - new collectibles including the introduction of Astronomy!
  • Treasures of Khaldun - A quest, crafting, monster bashing, rewards, and stealable loot all in one!  Are you brave enough to face Khal Ankur?
  • Trick or Treat? New treats to be had from Britannia's shopkeepers & citizens alike!
  • Jack o' Lanterns - the fields are alive again with Grimms and Butchers with all new designs!
  • Skeletons - Unfortunate enough to perish?  Beware of Zombie skeletons in the cemeteries!
  • And much, much more!


Question & Answer


1. Can we get a countdown added to certain buffs, like those for Alacrity scrolls?

Yes, this is something we can add for a future publish.

2.  Can you add dinosaur bones to the Huntmaster's Challenge?

While bones don't necessarily fit thematically with the Huntmaster's Challenge we have some updates planned in Publish 102 to the Huntmaster's Challenge, but think this would be great addition to the Valley of Eodon - look for this in a future publish!

3.  Can you add rounded versions of various floor tiles to the house customization system so they fit under rounded walls?

This would be a very large art task, as those tiles would need to be hand drawn for all existing floor sets and unfortunately isn't a high priority at this time.

4.  Can you add client options to improve performance such as disabling various screen effects, draw distance restrictions, and house loading options?

We are constantly looking to improve performance in both clients and providing players the ability to control visual effects based on their systems.  In Publish 101 we added a toggle to disable flying animations for all flying creatures such as gargoyles and dragons.  We hope to add more of these options, as well as introduce optimizations for the future.

5.  Can you add additional macro functionality to the Classic Client? 

This is something we are excited to release in Publish 102, especially the much requested dress/undress macro!


Customer Service


1. If you have an account that was terminated by CS over a year ago and would like to have it back please contact support here and give them the details and identify the account as yours, depending on the termination we will remove the restriction from your account so you may open it again.

2. All Sovereigns purchased from Origin have to be entered on the Account Management page.  You can not enter these in game. Please know that you can not unlink the account and link it to another account with Sovereigns on your accounts.

3. Anyone that is trying to reopen an account please make sure you send all the information to support@ultimaonline.com so we can have a record of this.  In the original request to support if you do not know your secret word please ask for a hint.  Give them all the information to identify the account as yours so there will not be a lot of delays.

4.  If you are having issues with your Origin purchase follow this link to resolve the issue..

5.  If you have any in game questions or issues submit an in game help request for a GameMaster to contact you.

6.  For any feedback to content put in game please send it to UO@broadsword.com.

7.  Regarding Origin orders, codes, and third party resellers.
 
Recently some of the player base may have noticed that an Origin store purchase they have made did not arrive or complete as expected. A confirmation or code email has not been received and you are wondering what may have occurred with your order. The Origin store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process, however players who have questions or concerns regarding a store purchase can contact Origin support for assistance using the below link:
 
http://help.ea.com/en/contact-us/new/
 
When prompted for a product, choose Origin. Next choose your platform, and select ‘Orders’ as the topic. You can further specify your issue in the subsequent fields before speaking with an agent.
 
We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of gametime, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.


PASSWORD ISSUES
 
To reset your password you must first understand which type of account you are resetting the password for. EA Accounts, Mythic Master Accounts, and Mythic Product Accounts all have separate individual passwords. All of which you can reset at your leisure at our Account Center at https://accounts.eamythic.com/. Unfortunately, Broadsword Support cannot assist with potential EA Account issues or passwords, please follow the steps below.
 
To reset your EA Account password:
     * Please visit https://signin.ea.com/p/web/resetPassword
     * At the EA.com page enter the email used to log into your EA Account to change its password.
     * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here, https://help.ea.com/en/contact-us/new/#?product=origin&platform=pc


CREDIT/DEBIT CARD UPDATE
 
To update your credit card information, please follow these steps:
  • Login to the Account Center (https://accounts.eamythic.com) with your EA Account email and its password
  • Select the 'Subscriptions' tab
  • Locate the account you would like to update the card for
  • Select the 'Subscribe' button
  • Select the billing cycle you would like to use and continue
  • When you get to the page asking which payment method you would like to use, instead of choosing to add a card, select the 'Manage Accounts' option in the top right corner of the page. This should load a new page that will contain your previous credit card information.
  • Find the card you wish to update and select the 'X' button
  • You can now re-enter your credit card with the updated information by using the 'Add a card' button.

ACCOUNT MANAGEMENT AT THE ACCOUNT CENTER (https://accounts.eamythic.com/)
 
How to create an account or log into my account?
http://uo.com/Account-Login-Guide
 
How to manage my accounts after I’ve logged into the Account Center with my EA Account credentials?
http://uo.com/account-management/
 
Additional support links and videos:
http://uo.com/faq/
https://www.youtube.com/watch?v=5G7ABl5wdyU
https://www.youtube.com/watch?v=S5qQwJ6rgI8


 




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