January 2011


Server Update 02/01/2011 - Atlantic Shard

Submitted by UO_Herald on January 31, 2011 at 7:36 PM CST
UO Customer Service

Originally posted 31 Jan 2011 18:53:49 EST by James Nichols on the UO Herald:

Update - 2:10PM EST: The update is complete and the server is online, welcome back! Edit: Apologies, it appears there was a delay in the Herald front page updating with this information.

Update - 12:40PM EST: Chesapeake players, please be aware that the shard was accidentally brought offline. Unfortunately due to this some players may be reverted to a previous state up to two hours prior to the downtime. We apologize for any inconvenience this downtime may have caused and will bring Chesapeake back online as soon as possible, thank you.

Update - 11:05AM EST: Atlantic is now offline as we begin the updates, thank you.

Greetings!

At 11:00AM EST Atlantic will be brought offline to receive additional hardware updates. We anticipate the shard will be back online before 3:00PM EST.

Please also be aware that on Wednesday, February 2nd Great Lakes, Legends, Catskills, and Siege Perilous will have rolling downtimes to receive the same updates, we will provide more details concerning this downtime in a separate announcement tomorrow - thank you.



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FAQ Friday #7 - Extra Fishy Edition

Submitted by UO_Herald on January 29, 2011 at 3:13 PM CST
UO Development

Originally posted 28 Jan 2011 18:43:40 EST by James Nichols on the UO Herald:

Greetings!

Welcome to FAQ Friday - Where we've collected together answers to Frequently (and sometimes not so frequently) Asked Questions within the community.

This FAQ Friday is dedicated entirely to the Fish Monger - we've seen many questions, and we want to let you know there's nothing fishy going one.

Want to see your question up here? We select questions from UO Stratics, so head over and post your question - we might answer it in a future post!

Please keep in mind that these won’t always address major topics of conversation, this is simply another way of sharing info about the game that won’t necessarily make it into a Producer’s Update or patch note.

To read the full article on the forums, click HERE.

Players Notice - Character Transfers for Origin are currently disabled

Submitted by UO_Herald on January 29, 2011 at 3:08 PM CST
UO Customer Service

Originally posted 28 Jan 2011 12:25:27 EST by James Nichols on the UO Herald:

Greetings,

Please be aware that all character transfers for Origin are currently disabled. Transfers will be enabled automatically on Monday, 1/31/11 after daily scheduled maintenance.

We thank you for your patience while this service is unavailable.



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Player Notice - Europa Currently Unavailable

Submitted by UO_Herald on January 29, 2011 at 3:07 PM CST
UO Customer Service

Originally posted 26 Jan 2011 21:04:17 EST by James Nichols on the UO Herald:

Greetings,

We are presently aware of an issue with the Europa shard causing it to be unavailable to players. We are working to resolve this issue as soon as possible and appreciate your patience while the matter is resolved. We will provide additional updates on the Herald as they become available, presently there is no ETA.

Thank you and as always please stay tuned to the Herald for the latest news and information.



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Immediate Maintenance - Atlantic Shard

Submitted by UO_Herald on January 29, 2011 at 3:06 PM CST
UO Customer Service

Originally posted 26 Jan 2011 11:02:05 EST by Rowland Cox on the UO Herald:

Update - 11:45PM EST: The maintenance is complete and Atlantic is back online.

Greetings,

The Atlantic Shard is coming down for an immediate maintenance. Atlantic will be up by 1.00PM EST.

We apologize for the inconvenience and, as always, appreciate your patience - thank you



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Server Maintenance Today - All Shards

Submitted by UO_Herald on January 25, 2011 at 10:54 PM CST
UO Customer Service

Originally posted 25 Jan 2011 11:56:53 EST by James Nichols on the UO Herald:

Update - 3:15PM EST: All shards, including Oceania, are now online - welcome back!

Greetings,

Today at 1:00PM EST all shards will be brought offline for maintenance, additionally at this time we are working to improve stability and encourage players to jump on Test Center 1 to assist us in forcing it to crash. With the exception of Oceania, we anticipate all shards will be back online by 3:00PM EST. Oceania will be migrated back to Australia, this should resolve latency issues players in the Oceanic region have been experiencing, we anticipate the shard to be online by 4:00PM EST.

Furthermore, the following fix will be deployed during this maintenance:

  • We have fixed the issue with Scalis’s corpse disappearing.

Thank you, and as always stay tuned to the Herald for updates during this and other future deployments!



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Publish 69.5 World Wide Release - Today!

Submitted by UO_Herald on January 25, 2011 at 10:51 PM CST
UO Publishes

Originally posted 19 Jan 2011 11:54:31 EST by James Nichols on the UO Herald:

Update - 5:00PM EST: The update is complete and all shards are now online, welcome back!

Greetings!

It is our pleasure to announce the release of Publish 69.5 to all shards today. At 2:00PM EST all servers will be brought offline for the update, we anticipate the shards to be back online by 5:00PM EST.

A full list of notes for this update are below, thank you and have fun!

Publish 69.5

Addition to the Community collections

 We have added the new Ship to the items you can earn in Community Collections.  Please see the fisherman NPC in the library in Britain.

To read the full article on the forums, click HERE.

Player Notice - Boat Blocked? Page a GM!

Submitted by UO_Herald on January 15, 2011 at 7:36 PM CST
UO Customer Service

Originally posted 14 Jan 2011 18:05:40 EST by James Nichols on the UO Herald:

Greetings!

We know the waters of Sosaria pose many dangers to travelling adventurers, but in the event your vessel becomes stranded or blocked we want to help you.

If your boat becomes stuck simply page a CSR from the deck. Once you have done this you do not need to wait near your boat, it will simply be moved to a safer location by a CSR when they contact you.

Smooth sailing and have a great weekend!



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We need your help - Come help crash the Atlantic Test Shard NOW!

Submitted by UO_Herald on January 13, 2011 at 4:15 PM CST
UO Development

Originally posted 13 Jan 2011 17:37:04 EST by James Nichols on the UO Herald:

Update - Thanks all for your help, we had an impressive showing and got all the data we need for now. We'll let you know if there's going to be a round two!

Ever dream of crashing shards when you were young? Well here is a chance to live your dream!

The Atlantic Test server should be available to all players on the main shard selection screen. While we are migrating to better hardware, we wanted to do additional load balance testing and bulletproof the new configuration - This is where you come in.

So login, check it out and help us, help you - we might just have some fun doing it!



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Publish 69.5 Available on Test Center 1

Submitted by UO_Herald on January 13, 2011 at 2:20 PM CST
UO Publishes

Originally posted 13 Jan 2011 15:59:56 EST by James Nichols on the UO Herald:

Greetings,

Publish 69.5 is now available on Test Center 1. You can find the publish notes below, we encourage you to check out what's new and thank you for your feedback, have fun!

Publish 69.5

Addition to the Community collections

 We have added the new Ship to the items you can earn in Community Collections.  Please see the fisherman NPC in the library in Britain.

To read the full article on the forums, click HERE.

Hardware Updates - 01/12/2011: Multiple Shards

Submitted by UO_Herald on January 11, 2011 at 7:33 PM CST
UO Customer Service

Originally posted 11 Jan 2011 18:07:33 EST by James Nichols on the UO Herald:

 Greetings!

On Wednesday, 01/12/11, beginning at 9:00AM EST the following shards will experience rolling downtimes as we deploy new hardware (in this order):

  • Great Lakes
  • Legends
  • Catskills
  • Siege Perilous

Downtimes will vary depending on the population of the shard and therefore we cannot provide an ETA; however, higher populations should expect potential downtimes up to 8 hours. Shards will become available once their upgrades are complete and we will work to have all upgrades completed by 6:00PM EST.



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Hardware Upgrades 01/11/2011 - Multiple Shards (Updated)

Submitted by UO_Herald on January 10, 2011 at 9:11 PM CST
UO Customer Service

Originally posted 10 Jan 2011 18:41:39 EST by James Nichols on the UO Herald:

Update - 4:15PM EST: During today's updates we discovered a better method improving performance across the shards. However, we do not wish to extend downtime and have made the decision to split this deployment. Updates will be completed for the shards listed below.

West and the rest of the East Coast shards (and including Oceania) will receive these improvements over the next few days.

Greetings!

On Tuesday, 01/11/11, beginning at 9:00AM EST the following shards will experience rolling downtimes as we deploy new hardware (in this order):

  • Atlantic
  • Lake Superior
  • Chesapeake
  • Great Lakes
  • Legends
  • Catskills
  • Siege Perilous

Downtimes will vary depending on the population of the shard and therefore we cannot provide an ETA; however, higher populations should expect potential downtimes up to 8 hours. Shards will become available once their upgrades are complete and we will work to have all upgrades completed by 6:00PM EST.

We appreciate your patience during this and all other downtimes, thank you.



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Immediate Server Maintenance - Oceania Shard

Submitted by UO_Herald on January 7, 2011 at 7:05 PM CST
UO Customer Service

Originally posted 7 Jan 2011 20:43:19 EST by James Nichols on the UO Herald:

Greetings!

The Oceania shard will be brought offline shortly to address a technical issue. The downtime should be brief and we will update when it has concluded or we have an ETA.

We apologize for this additional interruption and thank you for your patience.



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New Items Available on UO Game Codes

Submitted by UO_Herald on January 7, 2011 at 7:04 PM CST
UO News

Originally posted 7 Jan 2011 17:31:49 EST by James Nichols on the UO Herald:

UO Game Codes has recently been updated with two new items for players to purchase!

Abyssal Hair Dye

As the name implies, color your hair with the satin darkness of the Abyss. Herbs and dyes imported from the exotic lands of Ter Mur have finally found their way into markets across Sosaria. For a price, be among the first to be well appointed and the envy of your flaxen-haired friends.

Forged Metal Tool (100% Enhancment)
10 Charges
5 Charges

Having difficulty getting that quality piece of armor or weapon? Just need that simple boost to get you over the top. How about a tool that offers 100% enhancement. Let the tool do the work, and be off adventuring in minutes versus hours.



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Hardware Upgrades 01/07/11 - Multiple Shards

Submitted by UO_Herald on January 6, 2011 at 8:12 PM CST
UO Customer Service

Originally posted 6 Jan 2011 18:42:26 EST by James Nichols on the UO Herald:

Update - 6:30PM EST: These updates are now complete, thank you and have a great weekend. 

Greetings!

On Friday, 01/07/11, starting at 9:00AM EST the following shards will experience rolling downtimes as we deploy new hardware (in this order):

  • Pacific
  • Baja
  • Sonoma
  • Lake Austin
  • Napa Valley
  • Oceania

Downtimes will vary depending on the population of the shard and therefore we cannot provide an ETA; however, higher populations should expect potential downtimes up to 8 hours.

We apologize for this inconvenience and will work to update you during this deployment, thank you.



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Publish 69.3 - 1/5/2011

Submitted by UO_Herald on January 5, 2011 at 3:39 PM CST
UO Publishes

Originally posted 5 Jan 2011 17:32:05 EST by Andy Belford on the UO Herald:

Greetings!

The following fix was published to all Live Shards except for Origin this morning:

  • Corrected an issue where house add-ons, lock downs and secure items could fall below the floor of the house resulting in the items being lost to the owner. Please note that because this has not yet been published to Origin players will not be able to character transfer on or off of this Shard until this has been completed. 

Thank you for your continued support.



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Hardware Upgrades 01/04/2011 - Origin

Submitted by UO_Herald on January 3, 2011 at 6:06 PM CST
UO Customer Service

Originally posted 3 Jan 2011 18:09:52 EST by James Nichols on the UO Herald:

Happy New Year!

Tomorrow, 01/04/11 Origin will be brought offline at 10:30AM EST for hardware upgrades. We anticipate the server to be back online by 1:30PM EST, thank you.



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