Originally posted 2015 Jan 14 17:23 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:
The updates to Vendor Search and the Promotional Codes are now complete. Vendor Search will update properly and you should see an increase in speeds in which you receive your Promotional items in game.
Thank you for your patience while we complete these tasks.
We are going to be taking down the Promotional System to do some upgrades to it tomorrow, January 15th, starting at 10 am.ET. These updates will improve the processing and delivery speed of all promotional codes in game.
We will also be doing updates to Vendor Search for new items recently added. We are not taking it offline but you will notice that it will not update. We will post updates as each task is completed.