October 2019

Happy Samhain! Submitted by DaKaren on October 31, 2019 at 4:48 PM CDT

Jolly Roger TC Release 2 Submitted by UO_Herald on October 30, 2019 at 4:14 PM CDT Originally posted October 30, 2019 by UO Dev Team on the UO Herald: Greetings, We are pleased to announce the second Test Center release of Jolly Roger will be available today after 4pm ET! Jolly Roger is the final in our High Seas themed content updates for the year and we are excited to bring you a host of updates in this latest release including, Mannequin Upgrade Shrine Battles This is only a small part of what’s to come in Jolly Roger and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions. This release includes a mandatory client patch, please make sure you patch up before accessing any shard. See you in Britannia, UO Team [Discuss This Article]

Ultima Online Newsletter (October 2019) Submitted by UO_Herald on October 25, 2019 at 12:45 PM CDT Update October, 2019 View in browser The UO Team is happy to announce we will be sending out a newsletter periodically so you can stay up to date on the latest in Britannia! Please encourage your friends to sign up on our web site.  Producer Notes Greetings Everyone, Hope everyone has a safe spooky Halloween this year!  Players across Britannia are enjoying new additions to Halloween favorites like Trick or Treating and Pumpkin Carving, as well as new additions like the Treasures of the Sea!  We love seeing everyone's houses decorated this time of year!  The first release of Jolly Roger is live on TC, so if you haven't check it out the publish notes give them a read and head on over to the forums to give us your feedback!  We have some exciting things coming in our next release of Jolly Roger including a brand new interface for mannequins that will help with equipment comparisons as well as the next chapter of our ongoing High Seas event.  Can't wait for you guys to check it out! The House Room sets have been very popular additions to the Ultima Store and we will be releasing some new ones in the coming publishes, including a Torture Room and more! We have been evaluating the Player Event Coordinator program over the past couple of months and due to lack of participation we are doing away with the PEC position.  If in the future the need grows we will revisit the program at that time.  Otherwise if you have any issues or needs please contact me at Mesanna@browdsword.com. We have come across a few players that are still titled and/or robed as a companion.  If you are robed or titled as a companion of any rank you must contact CS or myself to get the character cleaned.  Please know that if you are seen out in a robe without calling us we will take action against your account.  Please contact us to take care of the account.  With the latest iteration of the Castle/Keep contests we want to let you know we will only be implementing the top 3 designs chosen by players.  We love seeing the creativity of our player base and look forward to seeing which 3 designs you guys pick as the next 3 Keeps introduced to Ultima Online! The Meet and Greet schedule for October and November are as follows: Yamato October 28th at  9 am ET Pacific November 11th 9pm ET Asuka November 18th 9am ET The following are actions taken on accounts that were banned or suspended during the month of September: 2  -  Disruptive Behavior 40 - Macroing  3 - Multiboxing See you on the High Seas, Bonnie "Mesanna" Armstrong Producer Coming November 1st to Forsaken Foes! Question & Answer 1.  Does the Bestial healing effect impact leech effects/regeneration? Yes it does on Leech effects but not regeneration. 2.  Sometimes you beg and get a 1 gp gold that is worth approx. 65k , will that be fixed or left as an Easter Egg?  We are putting in a fix so you can no longer obtain these gold coins worth 65K. 3.   Can you make the  Aesclepius imbuable list of items? We will be happy to change this to make it imbuable in a future publish 4.   Can you please add auto renew on Auction Safes in publish 107? Great question and yes this will be in publish 107 along with Auction Safes being added to Vendor Search. 5.  Currently pets are casting word of death on themselves will this be fixed in the future? Thank you for bringing this up, we were not aware of this happening so anyone that can give more details so we can figure this out would be helpful.   Customer Service ACCOUNT RECOVERY AND GENERAL ACCOUNT, BILLING OR TECHNICAL RELATED ISSUE To recover an account, please email support@ultimaonline.com so that the Billing Support has a ticket in the system. Keep an eye out for the automated reply requesting account verification for the Billing Support Team to assist further.   •  How to create an account or log into my account?        http://uo.com/Account-Login-Guide •  How to manage my accounts after I’ve logged into the Account Center?        http://uo.com/account-management/        http://uo.com/faq/   PASSWORD ISSUES To reset your password you must first understand which type of account you are resetting the password for. EA Accounts, Mythic Master Accounts, and Mythic Product / Game Accounts all have separate individual passwords. All of which you can reset at our Account Center at https://accounts.eamythic.com/. •  To reset your EA Account password:        * Please visit https://signin.ea.com/p/web/resetPassword        * At the EA page enter the email used to log into your EA Account to change its password.        * If you have not received your password or have received an error while trying to reset the password and you have disabled all spam filters, please contact EA Support here.   TERMINATED ACCOUNTS If you have an account that was terminated by CS over a year ago and would like to have it back, please contact the Dispute Team from the email associated with the account at dispute@ultimaonlince.com for further investigation and a possible one-time reprieve.   IN-GAME SUPPORT For in-game issues or question, please submit an in-game help request for a Game Master to contact you. FEEDBACK To submit your suggestions and feedback regarding game content, mechanics, or design, please send them to UO@broadsword.com.   EA ORIGIN - ORDERS, CODES, AND THIRD PARTY RESELLERS Sovereigns Coin Codes purchased from EA Origin have to be redeemed on the Account Center; you cannot enter these in game. Sovereign Coin Codes that have been redeemed are bound to the EA Account they were redeemed on and are only usable by the accounts linked with that EA Account; Sovereign Coin currency may not be transferred. If you are having issues with your EA Origin purchase, follow this link to resolve the issue. CODE PURCHASE DELAY You may have noticed that Origin Store purchases made did not arrived as expected. The Origin Store enacts reviews on all transactions to safeguard against fraudulent purchases, and these reviews may take up to 72 hours. Unfortunately our Billing department is not able to expedite or circumvent this process. However, players who have questions or concerns regarding a store purchase can contact Origin Support for assistance using the below steps:   1)  Go here, https://help.ea.com/en/contact-us/?product=origin&platform=pc 2)  Select topic* - select Orders 3)  Select issue* 4)  Click on "Select contact option" 5)  Sign in with your EA Account or click on "Get help from an advisor without logging in." if you're having trouble signing in. THIRD PARTY RESELLERS We would also like to reiterate that the Origin store is the only guaranteed provider of codes for Ultima Online. The validity of a code purchased from a third-party seller (be it a friend, in-game acquaintance, or recommended site) cannot be guaranteed. Furthermore, any codes we find to have be fraudulently obtained will be disabled and an account that applies any of these codes will have that code removed from said account. This can result in the loss of game time, character slots, expansion access, Sovereigns (and the items purchased with them), in-game items and more. Please be advised that we cannot assist with any issues stemming from codes purchased via non-Origin means; you will be required to contact the vendor from which you purchased the code for further assistance.     Advertise | Corporate Info | EA Privacy & Cookie Policy | EA User Agreement | Legal Notices  © 2018 Electronic Arts Inc. All Rights Reserved. All trademarks are the property of their respective owners. unsubscribe from this list    update subscription preferences  [Discuss This Article]

Pub 107 Keep Contest Important Dates Submitted by UO_Herald on October 23, 2019 at 12:41 PM CDT Originally posted October 23, 2019 by UO Dev Team on the UO Herald: Please take note of the following important dates for the Publish 106 Keep Contest Contest Start Tuesday, October 22, 2019 1:53:35 PM GMT-04:00 DST Round One Voting Tuesday, November 5, 2019 1:00:15 PM GMT-05:00 Round Two Voting Tuesday, November 12, 2019 1:00:15 PM GMT-05:00 Contest End Friday, November 15, 2019 1:00:15 PM GMT-05:00 [Discuss This Article]

Jolly Roger TC Release 1 Submitted by UO_Herald on October 22, 2019 at 5:31 PM CDT Originally posted October 22, 2019 by UO Dev Team on the UO Herald: Greetings, We are pleased to announce the first Test Center release of Jolly Roger will be available today after 4pm ET! Jolly Roger is the final in our High Seas themed content updates for the year and we are excited to bring you a host of updates to favorites including, Artisan Festival Reward Updates Holiday Gifts Krampus Reward Updates New Ultima Store Item – Stable Set This is only a small part of what’s to come in Jolly Roger and we look forward to hearing your constructive feedback as we work through the public testing process. Please be sure to check out the publish notes for the full list of updates, and participate on the UO Forum in the latest discussions. Please be sure to patch up to the latest client before checking out any of the new content on TC1! We will also be wiping TC1 in preparation for the upcomming Keep Design contest, keep an eye on UO.com for important dates. See you in Britannia, UO Team [Discuss This Article]

Maintanence Announcement Submitted by UO_Herald on October 17, 2019 at 6:09 PM CDT Originally posted October 17, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald: Greetings everyone, Tomorrow morning at approx 7 am ET we will be preforming maintenance on several of our warehouses. This means that for approx an hour the log in servers , the character transfer warehouse, the In game store, and the housing warehouse will be down. We appreciate your understanding in this matter. UO Team [Discuss This Article]

The Mortal Game Submitted by UO_Herald on October 16, 2019 at 6:04 PM CDT Originally posted October 16, 2019 by UO Dev Team on the UO Herald: As we continue the story of Forsaken Foes, we invite you to sit back and enjoy The Mortal Game. By EM Malachi The Mortal Game It bothered the king that the pieces did not match. His side was made from obsidian, beautifully sculpted into the expected shapes. The crafter had taken more liberty with red’s side, giving extra details to each of the bloodwood pieces. The knights were decorated with curved swords, and the bishops had gargoyle features. The towers were topped with sharp points that reminded Blackthorn of wolf claws. The board and pieces had been a gift from Lord Batlin when the king suggested they play this game. The king steepled his fingers and examined the board. His opponent was aggressive; Blackthorn had already lost much dealing with Batlin’s knights. Still, the king had retaken initiative when he sent his own knights into the enemy ranks. As long as there were no other surprises… ***** The gourd-festooned sloop slammed into the larger merchant galleon, and zombies with pumpkin heads scrambled to board the other ship. The zombie crew started killing its counterpart and dragged the bodies back to their ship. A living sailor lopped the head off one of the abominations, but the animate flesh kept moving until the rotting hands were around the sailor’s throat. ***** Batlin smiled as his claw-topped rook captured a pawn in black’s ranks and put Blackthorn’s king in check. Blackthorn’s own rook was trapped and would soon be captured, and many of his defenders were scattered or busy on other parts of the board. “Let me know if you wish to resign.” Blackthorn shook his head and moved a bishop to defend the king. The diagonal movement of bishops reminded him of mages, always moving at strange angles to everything else. ***** The mage had taken extra care with his binding circle, even using expensive silver-dust chalk. Daemonology was frowned on even here in Moonglow, so he had taken these precautions. The mage began the ritual to summon and control a demon. Halfway into the delicate casting, his connection to the magic in the room broke. The failed spell started a fire, and the creature escaped the binding circle. As demonic claws tore into the mage, he was still puzzling out what had happened. ***** Batlin knocked over his own king with a finger. “An excellent game. Perhaps we will play again.” Blackthorn studied the final board. “I’m sure we will.” “May I ask a question?” “Of course.” “From your reputation, I expected a more lively game or at least a nearly empty endgame. It seemed at times you were more focused on preventing the capture of your pawns than protecting your king.” “I have a certain affection for pawns. After all, we are all just pawns in this life.” Batlin gave a nod. “That we are.” ***** In the ethereal void, the Time Lord strained against his chains as hundreds of spirits tore apart the shrine around him, directed by a voice in the darkness. [Discuss This Article]

Origin Developer Meet and Greet Submitted by UO_Herald on October 4, 2019 at 3:53 PM CDT Originally posted October 4, 2019 by Bonnie "Mesanna" Armstrong on the UO Herald: Greetings everyone, Due to the upcoming holiday the meet and greet scheduled on Origin October 14th @ 9 pm ET needs to be moved to October 15th @ 9 pm ET. Thank you for your understanding and we will see you then. UO Team [Discuss This Article]

October Shadows Submitted by UO_Herald on October 2, 2019 at 3:49 PM CDT Originally posted October 2, 2019 by UO Dev Team on the UO Herald: As we continue the story of Forsaken Foes, we invite you to sit back and enjoy October Shadows By EM Malachi October Shadows The hallway held a macabre mockery of various holidays. An indoor garden of gourds and nightshade grew pumpkins already carved with sinister glowing runes. Brightly colored eggs filled with bees twitched in a basket guarded by a rabid rabbit. A mounted reindeer skull decorated with pine garland tried to bite the ranger as he walked past. Shamino tightened his grip on his sword and stepped around the various horrors. When his initial search for the Serpent Amulet had come to a dead end, Shamino tracked a powerful source of necromancy here. He believed it was responsible for upsetting the spirits across Britannia. At the end of the hall, a man wearing a pumpkin on his head sat on a throne of glass candy canes. “Welcome, Shamino. You may call me Jack.” Shamino asked, “Have we met before?” “The twins told me about you. Twins… so lucky to have someone who understands you and who can donate blood should the need arise. You don’t have a twin, do you?” Shamino shook his head and raised his sword. “A pity. I would have liked a matched set. I suppose conversations about kith and kin shall have to wait.” “What are you planning?” “The twins helped me hear my inner voice. That voice has told me so much.” Jack poured a pouch of grave dust into his hand. Shamino swung his sword down on the necromancer. Jack disappeared and the strike shattered the glass throne. Jack appeared on the other side of Shamino. His skeletal fingers sank into the ranger’s flesh. Shamino had never felt anything so painful. He tried to raise his sword again, but felt nothing. Shamino looked down and saw his body crumpled on the ground. Jack laughed at the disembodied ranger. “What shall I sew your soul into? My screaming ship could use more crew.” Shamino knew he had one chance to avoid becoming another of Jack’s abominations. He focused on escape, sacrificing a fragment of his soul to wrench free from the deranged necromancer’s grip. Shamino desperately fled into the grey between life and death. He saw a great glowing beacon, and willed his spirit toward it. Getting closer, the light kept pulling on his mana and memories, and Shamino fought, grasping at whatever he could hold. The ranger’s spirit clung to the side of the Well of Souls, waiting to be found. [Discuss This Article]

Europa Shard Stability Submitted by UO_Herald on October 1, 2019 at 3:42 PM CDT Originally posted October 1, 2019 by UO Dev Team on the UO Herald: Greetings, We are aware the Europa shard has been experiencing instability. We are investigating the issue and appreciate your patience while we work towards a resolution. -UO Team [Discuss This Article]

Forsaken Foes New Rewards! Submitted by UO_Herald on October 1, 2019 at 3:39 PM CDT Originally posted October 1, 2019 by UO Dev Team on the UO Herald: Get ready for the next batch of Forsaken Foes rewards that are available today! [Discuss This Article]