February 2015


Dev Video #1

Submitted by UO_Herald on February 24, 2015 at 1:28 PM CST
UO Development

Originally posted 2015 Feb 24 16:52 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings Everyone,

   We know everyone is really curious about what we are going to be doing next, so please take a few moments and watch our first Dev Diary! Enjoy!



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Publish 89 World Wide

Submitted by UO_Herald on February 23, 2015 at 5:12 PM CST
UO Publishes

Originally posted 2015 Feb 23 19:27 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Good afternoon everyone,

   We will be releasing a new client and Publish 89 to European shards this evening and all North American shards during the regular morning maintenance cycles.


IDOC Housing changes

The changes we have made are to IDOC houses. Below are the details of the changes we have made:

  • When a house goes into the condemned stage the house will go private and all access will be removed.

  • Trial accounts will no longer be able to pick up loot from an IDOC house

  • When the house drops Grubbers will spawn with some of the house loot in their packs, you will have to chase them down to get the loot they have.

  • After a house is in the IDOC stage the timers are no longer random, it will drop at either 5, 10, or 15 hours, with the exception of houses with rental vendors. Houses with rental vendors will become OSI owned and have to go through a cycle for the second time to notify vendor owners.

To read the full publish notes on the forums, click HERE.

West Coast Shards down

Submitted by UO_Herald on February 23, 2015 at 5:05 PM CST
UO Customer Service

Originally posted 2015 Feb 23 15:18 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Update: All shards are now up and running.  Thank you for your patience with us while we corrected this problem.

Mesanna


 Good morning,

   We are having some technical issues with the cloud servers, which is the reason why the West Coast shards are currently down.  We hope to have this issue resolved and shards back up in approx.2.5 hours. 

Thank you,
UO Team



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New Callback Service Offer

Submitted by UO_Herald on February 20, 2015 at 4:56 PM CST
UO Customer Service

Originally posted 2015 Feb 20 20:42 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

In an effort to increase the quality of support and streamline assistance for certain account and billing-related issues, Broadsword is now pleased to offer a new phone callback service to help resolve complex account and billing issues.

Please be aware that in-game issues are not part of this new initiative. Our Support team will attempt to resolve all account and billing-related issues via email first. The callback service will only be offered in situations where all attempts to resolve the issue via email have been exhausted. Our aim is to lessen the amount of back and forth sometimes required to reduce the total resolution time of complex, account and billing-related issues.

Tentatively, the Customer Support Team will be able to make callbacks between the hours of *12PM – 12AM EST* (noon – midnight) or *5PM – 5AM GMT*. Please keep that timeframe in mind when coordinating with the Support Team to setup a callback.

At this time, callbacks will only be offered in English.

Thank you,
UO Team



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Publish 89 to Izumo and Origin

Submitted by UO_Herald on February 20, 2015 at 4:55 PM CST
UO Publishes

Originally posted 2015 Feb 18 18:56 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Good Afternoon Everyone,

   We will be pushing Publish 89 to Izumo this afternoon during their normal Maintenance cycle and Origin will get it in the morning after their maintenance cycle.  Please remember that  character transfers for those two shard will be unavailable until we publish this out to production early next week.

   I would also like to let everyone know that the Housing Database will be turned back on Friday  2/20/2015.  If you feel your house is in decay and should not be,  please either page a GM in game or email support@ultimaonline.com so we can help with this on an individual basis.  When we turn on the housing database the decay of houses will pick back up where they left off.

Thank you,

UO Team



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Housing Issue

Submitted by UO_Herald on February 15, 2015 at 5:30 PM CST
UO Customer Service

Originally posted 2015 Feb 15 21:38 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Good Afternoon everyone,

   Due to the large number of houses going into decay we have turned off the Housing Warehouse until we can look into this issue further.  We will keep everyone informed as to when it will be turned back on as soon as possible.  Due to the holiday tomorrow we will not return to the office until Tuesday.  

Have a great weekend,

UO Team



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Happy Valentine's Day!

Submitted by DaKaren on February 14, 2015 at 11:10 AM CST

Happy Valentine's Day!

Additions to Publish 89

Submitted by UO_Herald on February 14, 2015 at 12:38 AM CST
UO Publishes

Originally posted 2015 Feb 13 21:15 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Greetings everyone,

   We wanted to let everyone know we have added a few additional revisions to Publish 89, these can not be seen on TC1 but will be active when it goes to Production.  The changes we have made are to IDOC houses.  Below are the details of the changes we have made:

  • When a house goes into the condemned stage the house will go private and all access will be removed.
  • Trial accounts will no longer be able to pick up loot from an IDOC house
  • When the house drops Grubbers will spawn with some of the house loot in their packs, you will have to chase them down to get the loot they have.
  • After a house is in the IDOC stage the timers are no longer random, it will drop at either 5, 10, or 15 hours, with the exception of houses with rental vendors. Houses with rental vendors will become OSI owned and have to go through a cycle for the second time to notify vendor owners.

  The UO Team would like to wish everyone a Happy Valentines Day!!

UO Team



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Publish 89 for TC1 Today

Submitted by UO_Herald on February 11, 2015 at 6:03 PM CST
UO Publishes

Originally posted 2015 Feb 11 16:24 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

We will be patching a new client and publishing Pub 89 to TC1 at approx. 1 pm today. Please check out all the bug fixes we have done and we look forward to your feedback. UO Team

Bug Fixes

  • The Demon Slayer property will be properly applied to the Scepter of Pride.

  • Using Spirit Speak will no longer interrupt the Inspire bard song.

  • Owner bound items will no longer bind when placed on mannequins, stewards, or vendors.

  • Blessed quivers and wing armor can no longer be obtained on abyss ruleset shards. Existing blessed quivers and wing armor will lose their blessed status.

To read the full publish notes on the forums, click HERE.

Happy Valentines Day

Submitted by UO_Herald on February 4, 2015 at 7:03 PM CST
UO Community News

Originally posted 2015 Feb 04 23:21 -0500 GMT by Bonnie "Mesanna" Armstrong on the UO Herald:

Update:

All Cupid statues are place on all shards except for  Mugen, Wakoku, Hokuto, Formosa, Izumo, Mizuho, Yamato, Asuka, Arirang, Balhae, and Sakura.  Those will be placed after your normal maintenace cycle today.

Greetings Everyone,

Starting tomorrow morning we will be patching a new client and publishing all shards so we can deliver a Valentine's Gift to everyone. Cupid will not deliver your gifts till after you regular maintenance cycles. This year we are going to do something a little different. A Red Cupid will appear somewhere in the City of Compassion, once you find it you may claim your gift. The location will be different on all shards so happy hunting.

Happy Valentines Day,
UO Team



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